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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Our Team as a Receptionist!
We are looking for a professional and welcoming receptionist to be the first point of contact for our patients and visitors at our polyclinic. This role is essential in promoting a positive image of our facility while ensuring a smooth and efficient administrative process.

Key Responsibilities:
  • Patient Reception and Check-In: Greet patients and visitors courteously, verify patient details, and ensure a smooth check-in experience.
  • Appointment Scheduling: Schedule and confirm appointments, manage the appointment calendar, and communicate any changes to patients.
  • Patient Inquiries and Communication: Handle incoming calls, respond to inquiries, and provide necessary information about services and procedures.
  • Record Management: Maintain accurate patient records and ensure confidentiality and security of information.
  • Billing and Payments: Collect payments, assist with billing inquiries, and maintain accurate financial records.
  • Administrative Support: Assist with clerical tasks, maintain a clean reception area, and support staff with various projects.
  • Quality and Compliance: Adhere to healthcare regulations and participate in quality improvement initiatives.

Professional Development:
Stay updated with best practices and participate in training programs.

Qualifications:
  • A relevant educational degree; qualifications in healthcare administration or customer service are a plus.
  • 12 years of experience as a receptionist in a healthcare setting.
  • Strong communication, organizational skills, and proficiency in office software.
  • Experience with patient management systems and healthcare billing processes.

Working Conditions:
  • Work is performed primarily at the reception desk within the clinic.
  • This is a full-time position with varying shifts, including weekends and holidays.

Requirements

  • Requires 2-5 Years experience

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