

Receptionist📣 Job Ad
in Alborg Diagnostics
1 day ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Riyadh |
Join Our Team as a Receptionist!
We are looking for a professional and welcoming receptionist to be the first point of contact for our patients and visitors at our polyclinic. This role is essential in promoting a positive image of our facility while ensuring a smooth and efficient administrative process.
Key Responsibilities:
Professional Development:
Stay updated with best practices and participate in training programs.
Qualifications:
Working Conditions:
We are looking for a professional and welcoming receptionist to be the first point of contact for our patients and visitors at our polyclinic. This role is essential in promoting a positive image of our facility while ensuring a smooth and efficient administrative process.
Key Responsibilities:
- Patient Reception and Check-In: Greet patients and visitors courteously, verify patient details, and ensure a smooth check-in experience.
- Appointment Scheduling: Schedule and confirm appointments, manage the appointment calendar, and communicate any changes to patients.
- Patient Inquiries and Communication: Handle incoming calls, respond to inquiries, and provide necessary information about services and procedures.
- Record Management: Maintain accurate patient records and ensure confidentiality and security of information.
- Billing and Payments: Collect payments, assist with billing inquiries, and maintain accurate financial records.
- Administrative Support: Assist with clerical tasks, maintain a clean reception area, and support staff with various projects.
- Quality and Compliance: Adhere to healthcare regulations and participate in quality improvement initiatives.
Professional Development:
Stay updated with best practices and participate in training programs.
Qualifications:
- A relevant educational degree; qualifications in healthcare administration or customer service are a plus.
- 12 years of experience as a receptionist in a healthcare setting.
- Strong communication, organizational skills, and proficiency in office software.
- Experience with patient management systems and healthcare billing processes.
Working Conditions:
- Work is performed primarily at the reception desk within the clinic.
- This is a full-time position with varying shifts, including weekends and holidays.
Requirements
- Requires 2-5 Years experience
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