Receptionist📣 Job Ad

Join Our Team as a Receptionist at Ninja!

At Ninja, we are seeking a friendly and professional Receptionist to enhance our front desk operations and welcome our visitors with warmth and efficiency. As an integral part of our team, you will be the first point of contact for our clients and visitors, contributing to the overall positive experience at our company.

Key Responsibilities:

• Greet and welcome visitors in a professional manner.
• Handle incoming calls and direct them to the relevant departments.
• Manage front desk operations, ensuring a smooth daily workflow.
• Follow up on daily appointments and remind departments of visitors.
• Enhance visitor experience by providing prompt support.

Requirements:

• Previous experience in a similar role.
• Professional appearance and attitude.
• Basic computer skills (MS Office).
• Good level of English.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently under pressure.

Who we are
At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.

We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.

Your Role
We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Receptionist in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various stakeholders.

Responsibilities:

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock count to maintain adequate supplies.
• Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.
• Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.
• Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.
• Ensure compliance with property documentation requirements and quality assurance standards.
• Respond promptly and professionally to on ground guest requests, ensuring their needs are met.
• Handle add-on service requests and coordinate with relevant service providers.
• Source and manage reliable service providers and vendors, negotiating favorable contracts.
• Maintain data control and confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
• Answer and direct incoming calls, taking accurate messages when necessary.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness and appearance of the reception area.
• Assist with ad hoc administrative tasks as needed.

Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management, preferably in the hospitality industry.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.
• Proficient in using property management systems and other relevant software.
• Ability to work independently and make sound decisions in a fast-paced environment.

Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the management.

We are looking for a professional receptionist to join our team, where they will be responsible for welcoming visitors and clients and directing them to the appropriate departments, answering phone inquiries and transferring calls, in addition to managing incoming and outgoing correspondence. This position requires excellent communication skills in both Arabic and English, as well as the ability to handle basic computer systems and office management software. The ideal candidate should have a neat professional appearance, the ability to work under pressure, and high organizational skills to ensure smooth workflow in the reception area.