Join the Team at Raffles The Red Sea!Raffles The Red Sea, located in Umluj, Saudi Arabia, is seeking a dedicated and experienced
Spa Manager to oversee the operations of our luxury spa facilities. In this prestigious role, you will work closely with the Spa & Wellness Manager to ensure that our guests experience the highest standards of service and wellness.
Key Responsibilities:- Assist in managing day-to-day operations of the spa and wellness facilities.
- Support the development and implementation of strategies to enhance guest satisfaction and increase revenue.
- Supervise and train spa staff to deliver exceptional customer service.
- Oversee scheduling, inventory management, and maintenance of spa equipment.
- Ensure compliance with health and safety regulations.
- Assist in managing the spa's budget, monitoring expenses and identifying cost-saving opportunities.
- Collaborate with other departments to promote special offers.
- Handle guest inquiries and feedback professionally.
- Stay informed about industry trends and implement innovative treatments.
Qualifications:- Bachelor's degree in Hospitality Management, Business Administration or related field.
- 3-5 years of experience in spa management, preferably in luxury settings.
- Proven leadership skills with experience in team training and performance management.
- Strong knowledge of spa operations and wellness trends.
- Excellent customer service skills and ability to exceed guest expectations.
- Proficiency in spa management software and MS Office.
- Excellent communication and interpersonal skills.
- Financial acumen in budgeting and revenue management.
- Knowledge of health and safety regulations.
- Spa management certification preferred.
- Flexibility to work varied shifts, including weekends and holidays.
- Ability to speak Arabic is a plus.
What We Offer:- Opportunity to join a leading global hospitality group.
- Chance to define pre-opening operations for two iconic resorts.
- Competitive package and opportunities for professional growth.
- Discounts across the global Accor brand network.
