Receptionist

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock count to maintain adequate supplies.
• Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.
• Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.
• Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.
• Ensure compliance with property documentation requirements and quality assurance standards.
• Respond promptly and professionally to on ground guest requests, ensuring their needs are met.
• Handle add-on service requests and coordinate with relevant service providers.
• Source and manage reliable service providers and vendors, negotiating favorable contracts.
• Maintain data control and confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
• Answer and direct incoming calls, taking accurate messages when necessary.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness and appearance of the reception area.
• Assist with ad hoc administrative tasks as needed.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management, preferably in the hospitality industry.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.
• Proficient in using property management systems and other relevant software.
• Ability to work independently and make sound decisions in a fast-paced environment.

• Greet visitors and clients warmly and direct them to their desired location within the facility.
• Offer basic information about the products or services provided and address client inquiries.
• Route incoming calls to the appropriate departments and handle simple inquiries over the phone.
• Address complaints professionally, striving to resolve them promptly.
• Organize the schedule for pre-booked appointments to ensure no overlaps.
• Work to resolve client issues related to services or products offered.
• Provide extra assistance to clients and maintain a positive work environment through professional interactions.

• High school diploma or equivalent.
• Previous experience in customer service or front desk roles (fitness or hospitality preferred).
• Friendly, professional, and confident communication skills.
• Able to handle member inquiries, registrations, and basic sales.
• Basic computer skills (booking systems, MS Office, or CRM software).
• Presentable appearance and positive attitude.

• Competitive salaries, benefits, and incentives.
• Comprehensive health coverage.
• Exceptional work environment with specialized training.
• Career growth opportunities.
• Opportunities on a global level.
• 30 days of paid annual leave.

Receptionist at Pilates Studio
Working hours require two shifts
The first shift
From 7:30 AM to 11:30 AM

The second shift
From 4:30 PM to 10:30 PM

Salary
For the first shift 1200

2000 for the second shift