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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join IHG Hotels & Resorts as a Reservation Agent!
We are seeking a detail-oriented and customer-focused individual to manage guest bookings and inquiries. As part of our esteemed team, you will ensure smooth and accurate reservation processes while providing excellent guest service and contributing to maximizing room revenue.

Key Responsibilities:
  • Manage incoming reservation requests via phone, email, and online channels.
  • Provide accurate information about room availability, rates, and hotel services.
  • Process bookings promptly and accurately using our reservation system.
  • Handle guest inquiries, changes, and cancellations professionally.
  • Collaborate with Front Office and Sales teams to optimize room occupancy.
  • Maintain up-to-date knowledge of hotel policies, promotions, and distribution channels.
  • Assist with reporting and administrative tasks as needed.
  • Ensure compliance with IHG brand standards and data protection policies.

Key Skills & Experience:
  • Previous experience in hotel reservations or front office roles preferred.
  • Strong communication and customer service skills.
  • Detail-oriented with excellent organizational abilities.
  • Proficient in reservation and property management systems (PMS).
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Positive attitude and team player.
  • Flexibility to work shifts, including weekends and holidays.

At IHG, we value our people and guests. Join us and be part of a global family dedicated to delivering True Hospitality for Good.

Requirements

  • Requires 2-5 Years experience

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Join Our Team as an A/C Technician!
We’re looking for a skilled and reliable A/C Technician to join our engineering team at IHG Hotels & Resorts. As part of our IHG family, you’ll be responsible for maintaining, repairing, and servicing all air conditioning and refrigeration systems to ensure our guests enjoy a comfortable and pleasant stay.

Key Responsibilities:
  • Inspect, maintain, and repair all air conditioning and refrigeration equipment.
  • Diagnose electrical and mechanical faults for HVAC systems.
  • Perform routine preventive maintenance to ensure optimal performance and energy efficiency.
  • Respond promptly to guest and staff maintenance requests.
  • Maintain accurate records of repairs, inspections, and servicing.
  • Ensure all work complies with safety regulations and IHG brand standards.
  • Assist other engineering colleagues with maintenance tasks as needed.
  • Keep tools, equipment, and the work area clean, organized, and in good condition.

Key Skills & Experience:
  • Proven experience as an A/C Technician, preferably in a hotel or hospitality environment.
  • Strong technical knowledge of HVAC systems, components, and controls.
  • Ability to read and interpret technical diagrams and manuals.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and teamwork abilities.
  • Relevant certification or vocational training in refrigeration and air conditioning.
  • Flexibility to work shifts, weekends, and holidays as required.

At IHG, we care about our people and our guests. When you join us, you become part of a global family committed to delivering True Hospitality for Good. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

breifcase2-5 years

locationRiyadh

about 4 hours ago