Supervisor-Guest Service📣 Job Ad

About the Role

Prospex Development is seeking a hands-on Performance Marketing Specialist to join its team in Riyadh, Saudi Arabia. This role is designed for an individual who excels in both strategic planning and direct execution of digital marketing activities across various channels. The specialist will oversee paid advertising, email marketing, social media, lead generation, campaign optimization, and reporting.

The ideal candidate will have proven experience in generating qualified leads for B2B businesses and a strong understanding of the Saudi Arabian market. This is a full-time position within a dynamic environment for a results-oriented marketing professional.

Key Responsibilities

• Create, launch, and optimize advertising campaigns on Meta (Facebook & Instagram), Google Ads, and LinkedIn Ads to maximize reach and engagement.
• Manage advertising budgets effectively to ensure optimal allocation and maximize return on investment (ROI).
• Conduct audience research, competitor analysis, and keyword research to inform campaign strategies.
• Continuously monitor campaign performance and implement data-driven adjustments to enhance results and achieve key performance indicators (KPIs).
• Generate qualified leads for both B2B and B2C markets, focusing on quality and conversion potential.
• Develop and optimize lead generation funnels to streamline the customer acquisition process.
• Collaborate with sales teams to improve lead quality and conversion rates, ensuring alignment between marketing and sales objectives.
• Identify and explore new acquisition channels and growth opportunities to expand market reach.
• Perform A/B testing on advertisements, landing pages, audiences, email campaigns, and messaging to identify optimal strategies.
• Analyze campaign data to implement improvements that increase conversion rates and reduce customer acquisition costs.
• Continuously test new strategies, creatives, and targeting approaches to adapt to market trends and competitor activities.
• Build and manage email marketing campaigns and automation workflows to nurture leads and engage customers.
• Create targeted lead nurturing sequences and customer engagement campaigns to foster relationships and drive conversions.
• Monitor and improve key email marketing metrics such as open rates, click-through rates, and conversion rates.
• Manage company social media accounts, including LinkedIn, Facebook, and Instagram, ensuring brand consistency and engagement.
• Create and schedule compelling content aligned with marketing objectives and audience interests.
• Monitor social media engagement, identify opportunities to increase reach, and drive lead generation through social platforms.
• Coordinate with designers and content creators to ensure high-quality marketing materials.
• Track and report on key marketing metrics, including lead volume, cost per lead (CPL), conversion rates, and return on ad spend (ROAS).
• Maintain comprehensive dashboards and provide regular performance reports to stakeholders.
• Utilize data analysis to identify opportunities for growth and campaign improvements, driving continuous optimization.

Qualifications and Requirements

• A minimum of 3 years of experience in performance marketing, digital marketing, or growth marketing.
• Demonstrated experience managing paid advertising campaigns on Meta Ads (Facebook & Instagram), Google Ads, and LinkedIn Ads.
• Strong and proven B2B lead generation experience is essential.
• Experience generating leads for professional services, SaaS, technology, recruitment, financial services, or similar industries.
• Mandatory experience marketing to the Saudi Arabian market.
• Hands-on experience with email marketing platforms and marketing automation tools.
• A solid understanding of conversion tracking, analytics, and attribution models.
• Proficiency with Google Analytics, Google Tag Manager, Meta Business Manager, and LinkedIn Campaign Manager.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Fluent English communication skills are required.

Required Skills

• Performance Marketing
• Digital Marketing
• Growth Marketing
• Paid Advertising
• Meta Ads (Facebook & Instagram)
• Google Ads
• LinkedIn Ads
• Lead Generation
• Campaign Optimization
• Reporting
• A/B Testing
• Email Marketing
• Marketing Automation
• Social Media Management
• Analytics
• Problem-solving
• Google Analytics
• Google Tag Manager
• Meta Business Manager
• LinkedIn Campaign Manager

Work Environment and Details

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in performance marketing or a related field.

About the Role

Maveric Systems is seeking a dedicated QA Function Tester with a specialization in Card Payment systems to join our team in Riyadh, Saudi Arabia. This full-time position is suitable for a professional with 2-5 years of experience looking to contribute to the testing and validation of critical card payment functionalities. As a QA Function Tester, you will play a crucial role in ensuring the quality and reliability of our card payment solutions by performing comprehensive functional and authorization testing. You will be instrumental in validating the entire card lifecycle, from issuance to management and authorization, ensuring seamless transaction processing.

Key Responsibilities

• Perform comprehensive functional testing for card issuance processes.
• Conduct thorough functional testing for card management functionalities.
• Execute functional testing for card authorization systems.
• Validate complete card lifecycle flows, including issuance and setup.
• Verify card controls and management features through functional testing.
• Test and validate authorization processing for various transaction types.
• Utilize the Cortex tool specifically for card testing activities.
• Simulate card transactions using the Cortex tool to assess system behavior.
• Validate authorization responses received from the system after transaction simulation.
• Perform detailed transaction-level testing to ensure accuracy and integrity.
• Prepare and execute detailed test cases and test scenarios for all card-related functionalities.
• Identify, log, and meticulously track defects throughout the testing lifecycle.
• Collaborate with development teams to ensure timely and effective defect resolution.

Qualifications and Requirements

• A graduate degree in any relevant field.
• Relevant experience in card testing, with a preference for 2+ years.

Required Skills

• Proficiency in Card Payment Testing.
• Experience with Card Issuance, Card Management, and Card Authorization processes.
• Understanding of Card Lifecycle Flows.
• Expertise in Authorization Testing.
• Familiarity with the Cortex Tool for card testing.
• Skills in Transaction Simulation and Authorization Response Validation.
• Ability to perform Transaction-Level Testing.
• Competence in Test Case Preparation and Test Scenario Execution.
• Strong capabilities in Defect Identification, Defect Tracking, and Defect Resolution.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in card testing.

About the Role

BOUNCE MIDDLE EAST is seeking a dynamic and detail-oriented People & Culture Generalist to join our team in Riyadh, Saudi Arabia. This role is designed to ensure the smooth and efficient operation of our People & Culture (P&C) function, supporting the entire employee lifecycle. The P&C Generalist will contribute to maintaining high energy, fostering growth, and delivering a world-class team experience, acting as a key support for operational excellence within the P&C department. This position is suitable for individuals with 0-1 years of experience eager to contribute to a fast-paced environment. You will play a key role in ensuring precision, speed, and compliance in all P&C activities, from accurate payroll inputs to the meticulous organization of critical P&C processes.

Key Responsibilities

• Live and embody the BOUNCE vision, values, and culture, setting a positive example for the team.
• Contribute to building connectivity and unity within the territory, inspiring colleagues to achieve their best.
• Foster strong venue-to-venue relationships that align with and promote the BOUNCE Mission.
• Monitor and reinforce company culture through disciplined and timely follow-up actions.
• Serve as the primary point of contact for day-to-day employment law guidance and P&C compliance matters.
• Maintain a comprehensive understanding of Saudi Labour Law and ensure all employment practices adhere to its regulations.
• Support managers in disciplinary processes, including investigations, verbal and written warnings, performance improvement plans, and terminations.
• Prepare compliant employment documentation, such as contracts, amendments, disciplinary letters, and termination notices.
• Identify and escalate potential legal and compliance risks before they develop into significant issues.
• Ensure all employee records and employment actions are thoroughly documented and prepared for audits.
• Support internal investigations with utmost confidentiality, fairness, and procedural compliance.
• Maintain accurate and up-to-date employee records across all relevant systems.
• Manage administrative aspects of recruitment, including offers, onboarding, probation periods, contract renewals, exits, and end-of-service benefits (EOSB).
• Prepare employment letters and official documentation within established service level agreements (SLAs).
• Address People & Culture queries with discretion and professionalism.
• Ensure full compliance with all aspects of Saudi labour law.
• Manage employee records and transactions across government platforms including Qiwa, GOSI, Mudad, Muqeem, Absher, and MHRSD.
• Monitor Saudization targets and actively support workforce nationalisation initiatives.
• Coordinate work permits, Iqamas, profession changes, and other government registrations.
• Ensure all government deadlines, renewals, and submissions are completed accurately and on time.
• Maintain compliance with all regulatory requirements related to employment and workforce administration.
• Cultivate strong working relationships with government agencies and external PRO partners.
• Proactively identify compliance risks and implement necessary corrective actions.
• Prepare accurate monthly payroll inputs, ensuring all data is correct and timely.
• Manage attendance, leave, overtime, and conduct payroll validations to ensure accuracy.
• Ensure correct GOSI contributions, allowances, deductions, and EOSB calculations.
• Maintain audit-ready records for payroll and attendance data.
• Provide organized administrative support to the P&C team and leadership, including travel arrangements, visa processing, hotel bookings, and medical insurance coordination.
• Coordinate with the PRO Agency to ensure document validity and maintain an up-to-date and compliant policy library.
• Track and report on key P&C metrics, safeguard sensitive data, and provide ad-hoc analysis.
• Champion continuous process and system improvements and model disciplined time management.
• Maintain the confidentiality of sensitive HR data and contribute to ad-hoc reporting and analysis as required.

Qualifications and Requirements

• Proven experience with P&C systems and payroll coordination.
• Demonstrated knowledge of KSA labour laws.
• Exceptional organization, discipline, and time-management skills.
• High attention to detail and a commitment to accuracy.
• A proactive, can-do attitude with a strong sense of ownership.

Required Skills

• Proficiency in Saudi Labour Law and KSA labour laws.
• Experience with P&C systems and payroll coordination.
• Excellent communication and follow-up abilities.
• Strong attention to detail and a high degree of accuracy.
• Proactive approach and a strong sense of ownership.
• Technology savvy and receptive to utilizing new systems and processes.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a dynamic, fast-paced environment, supporting the People & Culture function of BOUNCE MIDDLE EAST.