Transportation Tickets Seller📣 Job Ad

• Plan, coordinate, and oversee daily transportation operations for personnel, equipment, and materials.
• Develop transport schedules, routing plans, and deployment strategies.
• Coordinate with fleet providers, drivers, contractors, and stakeholders.
• Monitor vehicle utilization, movement tracking, and operational efficiency.
• Manage transport requests, dispatching, and contingency planning.
• Ensure compliance with safety standards, traffic regulations, and project protocols.
• Handle on-ground issues, delays, and last-minute operational changes.
• Prepare reports on transport performance and resource usage.

• Saudi Talent (mandatory)
• Bachelor’s degree in Logistics, Transportation, Engineering, Business Administration, or related field.
• Proven experience in transportation, fleet operations, or logistics coordination.
• Strong planning and problem-solving skills in high-pressure environments.
• Experience managing drivers, vehicles, and dispatch operations.
• Familiarity with tracking systems, scheduling tools, or transport management systems is an advantage.
• GCC/Saudi experience preferred.
• Fluent in Arabic and English.

• Duration: 1–3 months (short-term) or up to 12 months.
• Location: Jeddah or Riyadh.
• Full-time, site-based.
• Immediate or short-notice availability preferred.

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

• Provide high-level administrative support to fee earners, including complex diary management across multiple time zones and coordination with internal and external stakeholders.
• Prepare and collate meeting materials, track action points, and ensure timely follow-up.
• Arrange international travel, visas, and itineraries in line with firm policies.
• Maintain accurate electronic and physical filing systems in compliance with records management procedures.
• Act as a key point of contact for clients, building strong working relationships and supporting effective service delivery.
• Support business development activities, including research, pitch preparation, CRM updates, and event coordination.
• Assist with client onboarding, engagement letters, billing processes, WIP reviews, and coordination of invoices and disbursements.
• Draft professional correspondence, presentations, and reports, ensuring accuracy and attention to detail.
• Collaborate closely with regional teams, including Finance, BD, HR, and the KSA office, supporting wider office operations as needed.

• Relevant experience in a law firm or professional services environment (international firm experience preferred).
• Strong organisational skills with excellent attention to detail and the ability to manage competing deadlines.
• Commercial and financial awareness, with confidence supporting billing and compliance processes.
• Advanced Microsoft Office skills and familiarity with legal systems and document management tools.
• Excellent communication skills in English and Arabic.
• Proactive, adaptable, and resilient, with a collaborative mindset and high level of discretion.