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Contract TypeFull-time
Workplace typeOn-site
LocationRiyadh

Job Description

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

  • Greet customers warmly and assist them in making their selections.
  • Accurately take customer orders for ice cream, desserts, and beverages.
  • Serve ice cream, desserts, and beverages to customers promptly and efficiently.
  • Handle cash and point-of-sale (POS) transactions with accuracy.
  • Maintain high standards of cleanliness and hygiene throughout the outlet.
  • Assist with restocking inventory and support inventory management processes.
  • Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

  • A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
  • Possess good communication and customer service skills.
  • Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
  • Maintain a presentable appearance and a positive attitude.
  • Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
  • Experience in international food chains, cafés, or quick-service restaurants is preferred.
  • Strong teamwork and interpersonal skills are essential.
  • A customer-oriented approach with a friendly personality is highly valued.
  • Must be physically fit and capable of standing for extended periods.
  • Previous experience working in the Gulf region will be an added advantage.

Required Skills

  • Customer Service
  • Communication
  • Teamwork
  • Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.


Requirements

  • No experience required

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