Waiter📣 Job Ad

Join Us as a Head Waiter at Etqan Company!
We are looking for a dedicated full-time Head Waiter to oversee daily operations in our dining area located in Riyadh. Your role will be pivotal in ensuring exceptional service standards and creating a memorable dining experience for our guests.

Key Duties and Responsibilities:

• Organize and distribute tasks among the service staff to ensure efficient workflow.
• Welcome guests professionally and ensure their requests are met promptly.
• Supervise table setups according to our establishment’s standards.
• Ensure the service area is clean, organized, and ready before operations begin.
• Review orders for accuracy and proper presentation before serving.
• Handle guest feedback and complaints promptly and courteously.
• Train new service staff on hospitality standards and operational procedures.
• Monitor food safety and hygiene standards within the service area.
• Coordinate with the kitchen to ensure smooth order flow and timely service.
• Assist in preparing daily sales or service reports as needed.
• Contribute to enhancing guest experience and improving customer satisfaction.

Qualifications:

• Strong customer service and communication skills.
• Knowledge of food and beverage service operations.
• Understanding of cooking principles is a plus.
• Leadership and organizational skills for team management.
• Flexibility to thrive in a fast-paced environment.

Join Our Team as a Head Waiter!
We are seeking an experienced and enthusiastic Head Waiter to join our team in Riyadh, Saudi Arabia. In this role, you will play a crucial part in delivering exceptional dining experiences while leading and inspiring our wait staff.

Responsibilities:

• Lead by example, prioritizing memorable guest experiences and motivating team members.
• Oversee and coordinate the daily operations of the dining area.
• Act as a liaison between the dining room and kitchen, handling requests and inquiries from guests and staff.
• Manage reservations, seating arrangements, and special events.
• Train and mentor new wait staff, ensuring adherence to service standards.
• Handle guest complaints and resolve issues promptly and professionally.
• Maintain thorough knowledge of menu items, specials, and wine pairings.
• Ensure compliance with health and safety regulations.
• Assist in inventory management and cost control measures.
• Contribute to the development of new service procedures and standards.

Qualifications:

• Minimum of 2 years of experience in a busy restaurant or upscale dining establishment.
• Proven leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Strong customer service orientation with a passion for creating memorable dining experiences.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Flexibility and adaptability to changing situations and guest needs.
• Proficiency in basic computer skills, including POS systems and reservation management software.
• Knowledge of food and beverage service standards and etiquette.
• Ability to work well under pressure and maintain a positive attitude.
• Team player with a supportive and collaborative approach.
• Familiarity with local cuisine and customs in Riyadh, Saudi Arabia (preferred).
• Food safety certification (preferred).
• Fluency in English; knowledge of Arabic is a plus.

About Us:
Join our dedicated Food & Beverage team where genuine hospitality, attention to detail, and a passion for exceptional service define every moment. We foster a collaborative and respectful work culture built on trust and professionalism. Become a vital part of the guest experience today!

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