Receptionist

Join Our Team as a Receptionist!
At Hilton, we pride ourselves on providing exceptional hospitality experiences to our guests. As a Receptionist, you will play a crucial role in creating a positive first impression and ensuring a seamless experience from check-in to check-out.

Your Responsibilities:

• Provide outstanding reception services, ensuring an efficient and warm welcome for guests.
• Handle guest queries promptly and efficiently.
• Manage check-in/check-out processes and complete necessary audit procedures.
• Keep Front Office Manager and Reception Supervisors informed regarding guest feedback.
• Demonstrate excellent customer service at all times.
• Participate in training sessions to enhance skills and assist in team development.
• Be knowledgeable about hotel rooms, rates, promotions, and other key information.
• Utilize upselling techniques to maximize room occupancy and promote hotel services.
• Follow appropriate procedures regarding payments and financial transactions.
• Adhere to hotel security and health regulations.
• Support other departments as required.

What We Are Looking For:

• Prior experience in customer service is preferred.
• Completion of high school certificate or equivalent.
• Positive attitude with effective communication skills.
• Commitment to high customer service standards.
• Excellent grooming and presentation standards.
• Able to work independently and as part of a team.
• Competent IT skills.

Advantageous Skills:

• Experience with cash handling.

About Hilton:
Hilton is a leading global hospitality company, providing exceptional experiences for travelers for nearly a century. We are dedicated to fostering a welcoming environment and exceptional team culture. Join us to be part of our mission to deliver warmth and hospitality across the globe!

Join Raffles The Red Sea as a Waiter/Waitress
Be part of Raffles & Fairmont the Red Sea, a nature-focused resort offering unparalleled experiences to our guests along the kingdom's stunning coastline. Our resort features 361 rooms, an array of dining options, and a commitment to sustainable development.

Responsibilities:

• Guest Service Excellence: Provide courteous, professional food and beverage service at all times, anticipating guest needs and preferences to exceed expectations.
• Operations: Serve and clear food and beverage items efficiently, ensuring tables are set and maintained to service standards.
• Financial & Quality Standards: Support daily financial targets, following all financial procedures and maintaining compliance with quality benchmarks.
• Health, Safety & Hygiene: Ensure adherence to health and hygiene standards, including HACCP and emergency procedures.
• Teamwork & Communication: Communicate effectively with team members and management, attending necessary meetings and supporting other departments.
• Additional Responsibilities: Perform additional duties as assigned and contribute to sustainability initiatives.

Qualifications:

• Open to Saudi Nationals only.
• 1-2 years of experience in a similar role, preferably in luxury hospitality.
• High school diploma or equivalent preferred.
• Strong communication skills; additional languages are a plus.
• Excellent guest engagement skills and ability to thrive in a fast-paced environment.

Join Us:
Take the opportunity to work in a prestigious luxury hospitality environment with competitive salary, benefits, and opportunities for career growth.