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Call Center Agent

New

food and beverage hospitality

SR 5,500 - 6,000 / Month dotFull-time

 ? How do you contribute to the Team

As a Reservations Agent, you are the first point of contact for guests and create a positive first impression. You manage reservations, handle guest inquiries professionally, ensure smooth communication, and support operations to deliver an exceptional guest experience.

 

كيف تُساهم في الفريق؟

بصفتك موظف حجوزات، فأنت نقطة الاتصال الأولى للضيوف وتلعب دورًا أساسيًا في تكوين انطباع إيجابي. تتولى إدارة الحجوزات، والتعامل مع استفسارات الضيوف باحترافية، وضمان التواصل الفعال، ودعم العمليات لتقديم تجربة ضيافة مميزة.

Key Responsibilities | المسؤوليات الرئيسية

  • Manage reservations accurately and efficiently.
  • Handle calls and emails professionally.
  • Confirm reservations and maintain records.
  • Prepare reports and update systems.
  • Support guest satisfaction and escalate complaints when required.
  • Communicate effectively with operational teams and departments.
  • Maintain professional standards and positive teamwork.
  • إدارة الحجوزات بدقة وكفاءة.
  • التعامل مع المكالمات والبريد الإلكتروني باحترافية.
  • تأكيد الحجوزات وحفظ السجلات.
  • إعداد التقارير وتحديث الأنظمة.
  • دعم رضا الضيوف وتصعيد الشكاوى عند الحاجة.
  • التواصل الفعّال مع فرق العمل والأقسام المختلفة.
  • الحفاظ على الاحترافية والعمل بروح الفريق.

Required Skills | المهارات المطلوبة

  • Customer service skills | مهارات خدمة العملاء
  • Communication skills | مهارات التواصل
  • Time management and organization | إدارة الوقت والتنظيم
  • Attention to detail | الاهتمام بالتفاصيل
  • Problem-solving ability | حل المشكلات
  • Teamwork and collaboration | العمل الجماعي
  • Computer and reservation systems proficiency | إجادة أنظمة الحجز والحاسب الآلي
  • Ability to work under pressure | القدرة على العمل تحت الضغط

 

breifcase2-5 years

locationAl Sulaimaniyah, Riyadh

about 1 hour ago

Sales Specialist

New

Extraordinary Solutions

Full-time

Are you passionate about sales?
Do you enjoy connecting with customers, building relationships, and achieving goals?

This is your opportunity to grow with a company that is expanding and creating exciting opportunities across Saudi Arabia. We are looking for motivated, confident, and energetic Salesmen and Saleswomen who are ready to build a successful career with us as we move forward toward Saudi Vision 2030.

At Extraordinary Solutions, we believe that great people create great success. If you are driven, hardworking, and eager to achieve more, we want you to be part of our growing team.

Discover more about our company by visiting:
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If you believe you have what it takes to succeed and grow with us, send us your CV today.

We would be happy to hear from you and welcome you to our team!


Please send me your English CV to my WhatsApp at +966 55*******60. Thank you


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