Join Adhwa AlRawafid as a Debt Collection Specialist!Our company is dedicated to maintaining strong financial relationships with our clients while ensuring timely collections.
Role Overview:As a Debt Collection Specialist, your primary objective will be to secure the outstanding amounts due from clients and related parties in a professional manner, which contributes to enhancing cash flow and maintaining positive client relationships.
Key Responsibilities:- Communicate with clients through phone or email to collect financial dues.
- Follow up on overdue accounts and organize appropriate repayment schedules.
- Prepare periodic reports detailing collection status and achievement rates.
- Coordinate with the accounting department to periodically update client balances.
- Review contracts and invoices to ensure accuracy of amounts and due dates.
- Handle customer complaints or disputes with politeness and professionalism.
- Raise recommendations regarding distressed cases or those requiring legal action.
- Adhere to company policies and procedures in collection management.
Qualifications:- Educational Background: Diploma or Bachelor's in Business Administration, Accounting, Finance, or equivalent.
- Experience: Minimum of 2 years in collection or customer service.
- Skills: Excellent communication and persuasion skills, problem-solving, and quick decision-making abilities, proficient in PC and Office software (Microsoft Office), and effective organization and time management skills.
Personal Attributes:- Politeness and professionalism in interactions.
- Ability to work under pressure and handle stress.
- Discipline and commitment to deadlines.
- Attention to detail and accuracy.
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