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Join Our Team!
We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.

Key Responsibilities:

• Greet and direct visitors, ensuring a warm and professional welcome.
• Answer and manage incoming phone calls, emails, and other communications.
• Schedule appointments and maintain calendars for executives and meeting rooms.
• Perform administrative tasks such as data entry, filing, and document preparation.
• Coordinate with other departments to ensure smooth office operations.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with basic office maintenance and supply inventory.
• Support other administrative staff as needed.
• Ensure security protocols are followed by monitoring visitor access.

Qualifications:

• Saudi nationality (as specified for this position).
• Excellent verbal and written communication skills in both Arabic and English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong multitasking abilities and time management skills.
• Customer service orientation with a friendly and professional demeanor.
• High school diploma or equivalent (required).
• Bachelor's degree in Hospitality Management or related field (preferred).
• Previous experience as a receptionist or front desk agent (preferred).
• Experience in hospitality or customer service industry (preferred).
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Adaptability and willingness to learn new skills and technologies.

About Raffles Hotels & Resorts:
Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created. At each landmark address, distinguished guests and residents will find a world of timeless elegance and enchanted glamour, where Raffles’ renowned legacy of gracious service knows no bounds. Raffles champions fine art and design, and fosters culture in all its forms, guiding guests to make discoveries in their own time and way.

Join our esteemed team at Rosewood Jeddah as a Receptionist! In this role, you will be the first point of contact for our guests, ensuring a welcoming and efficient experience.

Key Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies and service procedures.
• Ensure that service standards are upheld at all times.
• Anticipate guests’ needs and respond promptly to their requests.
• Maintain positive guest relations, regardless of the circumstances.
• Ensure proper maintenance and use of equipment.

About Rosewood Jeddah: Nestled in the scenic area of Jeddah’s Corniche, our hotel epitomizes luxury and modern design, combined with the rich heritage of the city. Our commitment to providing exceptional service makes Rosewood Jeddah a favorite destination for travelers.

Join Raffles Hotels & Resorts as a Receptionist / Front Desk Agent!
Located in the heart of Jeddah, Raffles offers a harmonious combination of expert service and world-class luxury. We are looking for a friendly and professional Receptionist to become the first point of contact for our esteemed guests.

Key Responsibilities:

• Greet and direct visitors, ensuring a warm welcome.
• Answer and manage incoming communications, including phone calls and emails.
• Schedule appointments and maintain calendars for executives.
• Perform administrative tasks such as data entry and document preparation.
• Coordinate with departments to ensure smooth operations.
• Manage incoming and outgoing mail.
• Maintain a clean and organized reception area.
• Support administrative staff as needed.
• Ensure security protocols are followed for visitor access.

Qualifications:

• Saudi nationality required.
• Excellent verbal and written communication skills in Arabic and English.
• Proficiency in Microsoft Office Suite.
• Strong multitasking and time management skills.
• Customer service orientation with a friendly demeanor.
• High school diploma required; Bachelor's degree preferred.
• A minimum of previous experience as a receptionist preferred.
• Experience in hospitality or customer service industry preferred.
• Exceptional organizational skills and ability to prioritize tasks effectively.

About Raffles:
Founded in 1887, Raffles is known for timeless elegance and gracious service. Each Raffles location is a mark of heritage and culture that brings guests and locals together through unique experiences.