Join Our Dynamic Team at Rotana Hotels!We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who take pride in delivering extraordinary levels of customer service and providing creative solutions to our guests.
Key Responsibilities:- Receive work assignments, keys, and supplies from the supervisor and accurately sign the key log book.
- Clean rooms and bathrooms, ensuring all areas meet high standards of cleanliness.
- Keep fire exits and stairways clear of obstructions.
- Immediately check and report any maintenance work required.
- Pick up any litter from corridors and pathways.
- Vacuum carpets and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets.
- Make beds, wash sinks, bathtubs, toilets, tiles, mirrors, and floors; polish brass and metal.
- Replenish bathroom and room supplies.
- Tidy and arrange guest toilet articles neatly on vanity tops and spot clean carpets when necessary.
- Clean and maintain guest corridors, service pantries, and service areas at all times.
- Remove Room Service trays and trolleys from guest rooms and corridors.
- Inform valet service to collect guests’ clothes for laundry, dry cleaning, or pressing services.
Skills and Qualifications:You should ideally have vocational training within the Housekeeping Department of a hotel. A good command of English is an advantage. The ideal candidate will be a friendly, caring individual with good cross-cultural sensitivity and the willingness to go the extra mile in service delivery.
Essential Competencies:- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
