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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Our Team as a Customer Service Officer!
Madi International is a leading company in the beauty industry and we are looking for a passionate and detail-oriented Saudi Customer Service Officer to join our team in Khobar. We value strong communication skills and a commitment to delivering excellent service.

Key Responsibilities:
  • Handle incoming customer inquiries via phone, email, and WhatsApp.
  • Provide product information, order updates, and support with returns or complaints.
  • Coordinate with sales and logistics teams to ensure smooth order fulfillment.
  • Maintain customer satisfaction through prompt, polite, and professional service.
  • Update customer records and service logs accurately.

Requirements:
  • Saudi National Mandatory.
  • Excellent communication skills in Arabic and English.
  • Previous experience in customer service or call center roles is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle pressure in a fast-paced environment.

Requirements

  • For Saudis Only
  • No experience required

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المؤهلات: مطلوب بكاليوس في الإعلان والاتصال التسويقي، وخبرة عملية لمدة سنة. الشهادات المفضلة تشمل MCSE و MOS و CCNA. كما يُفضل الحصول على شهادات في تقنيات المعلومات وإدارة الموارد البشرية.

المتطلبات اللغوية: إتقان اللغة العربية ودراية بمجموعة من اللغات الأخرى مثل التركية والإندونيسية والأردو تعد ميزة إضافية.

البيئة: تتمتع ببيئة عمل مهيأة لذوي الإعاقة.

تاريخ بداية النشر: 28111446
تاريخ انتهاء النشر: 01031447

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