Customer Complaints Clerk📣 Job Ad

Join Our Distinguished Medical Facility!
We are located in Riyadh – Al-Hitin and Khobar – Al-Rakah. We are looking to add exceptional talents to our team for the following positions:

• Receptionist
• Customer Service Specialist
• Patient Coordinator (Experience Required)

Requirements:

• University degree
• Minimum 2 years of experience in the same or a similar field
• Fluent in English
• Able to start work quickly

Customer Service Inquiry Writer Job
The United Eagles Recruitment Office is seeking to hire an Inquiry Writer at the Customer Service Center, where your primary responsibility will be to provide advice and basic information to customers, respond to their inquiries, and process basic requests via phone or electronic methods.

Main Duties and Responsibilities Include:

• Responding to basic customer inquiries and providing advice about the company's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex cases to the relevant employee.
• Logging all inquiries and complaints and reporting on the solutions implemented.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

Requirements:

• Practical experience of at least one year in customer service.
• High school diploma at a minimum.
• Advanced skills in communication, customer assistance, and problem-solving.
• Proficiency in both Arabic and English.

Job Details:

• Job Type: Full-time, six working days a week.
• Working Hours: Morning.
• Location: Eastern Province, Khobar City.

Customer Service Inquiry Writer Job
The United Eagles Office for Recruitment is seeking to hire an Inquiry Writer at the Customer Service Center, where your main responsibility will be to provide advice and basic information to customers, respond to their inquiries, and process basic requests via telephone or electronic means.

Main Duties and Responsibilities Include:

• Responding to customers' basic inquiries and providing advice about the institution's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex issues to the appropriate staff member.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully complying with the policies and procedures followed in the Customer Service Center.

Requirements:

• Practical experience of no less than one year in the field of customer service.
• High school diploma at a minimum.
• Advanced communication skills and customer assistance and problem-solving skills.
• Fluency in both Arabic and English.

Job Details:

• Job Type: Full-time, six days a week.
• Work Hours: Morning.
• Location: Eastern Province, Al Khobar City.