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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Job Summary:
We are seeking a detail-oriented Reservation Agent to join our team. The Reservation Agent will be responsible for assisting customers in booking reservations for travel, accommodation, or events.

Job Responsibilities:
  • Assist customers in making reservations via phone, email, or online platforms
  • Provide excellent customer service by addressing customer inquiries and resolving any issues that may arise during the reservation process
  • Maintain accurate records of reservations and customer interactions
  • Collaborate with other teams to ensure seamless coordination of reservations
  • Stay updated on current promotions and offers to provide customers with the best possible options
  • Ensure compliance with company policies and procedures in all reservation processes

Candidate Requirements:
  • Bachelor’s degree in hospitality management, business administration, or a related field
  • Proven experience in a similar role, preferably in the hospitality industry
  • Excellent communication and customer service skills
  • Strong attention to detail and accuracy
  • Familiarity with reservation systems and online booking platforms
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Fluency in English and Arabic is required, knowledge of other languages is a plus

Skills:
  • Excellent communication skills
  • Fluency in Arabic and English
  • Strong customer service skills
  • Attention to detail
  • Multitasking abilities
  • Problem-solving skills
  • Knowledge of reservation systems and procedures
  • Ability to work under pressure
  • Time management skills
  • Sales skills
  • Cultural awareness and sensitivity

Requirements

  • Requires 2-5 Years experience

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