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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Hilton as a Reservations Agent!

As a Reservations Agent, you will be the main contact for room reservations at Hilton hotels. Your role is crucial in offering excellent customer service and influencing guests' decisions to stay at our properties.

Key Responsibilities:
  • Convert inquiries into contracted business quickly.
  • Respond positively to sales inquiries to develop future sales leads.
  • Ensure all reservations are completed accurately and meet guests' expectations.
  • Provide prompt and efficient service while maintaining the hotel's brand standards.

What We Are Looking For:
  • A passion for delivering great customer service.
  • A professional telephone manner and excellent communication skills.
  • Outstanding administration and organizational skills.
  • Intermediate computer proficiency.

Preferred Qualifications:
  • Previous experience in a reservations environment.
  • Tertiary qualifications or collegiate-level degree.

Join our team to create remarkable hospitality experiences around the world every day!

Requirements

  • Females-only workplace
  • No experience required

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Responsibilities:
  • Identify and target new business opportunities for corporate clients and events.
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  • Prepare sales reports and forecasts for management review.
  • Collaborate with the marketing team to design promotions and packages.
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Qualifications:
  • Bachelor's degree in Business, Hospitality Management, or related field.
  • Proven experience in sales, preferably in the hospitality industry.
  • Strong negotiation and networking skills.
  • Excellent verbal and written communication abilities.
  • Solid understanding of hotel operations and services.
  • Results-oriented with a proven track record of meeting sales targets.
  • Ability to work independently and as part of a team.

Skills:
  • CRM software (Salesforce) and Microsoft Office Suite
  • Presentation and negotiation skills
  • Customer relationship management
  • Event coordination and market analysis

breifcase2-5 years

locationAl Khobar

6 days ago