Waiter

About the Job
Join the esteemed team at Grand Hyatt Al Khobar as a Waiter. In this role, you will serve Food & Beverage to guests in the assigned place of work, ensuring a courteous, professional, efficient, and flexible service to maximize guest satisfaction.

Qualifications

• Ideally, you should possess a relevant degree or diploma in Hospitality or Tourism management.
• A minimum of 2 years of work experience in hotel operations is required.
• Good customer service, communication, and interpersonal skills are essential.

Join the Elite Team at Kempinski Hotels!
As a vital part of our Food & Beverage department, you will be responsible for delivering exceptional service and enhancing the guest experience at our restaurant. Your commitment to professionalism and courtesy will reflect the standards of Kempinski Hotels and contribute to our mission of maximizing guest satisfaction.

Key Responsibilities:

• Support the Assistant Restaurant Manager or Restaurant Manager in daily operations.
• Punctually report for duty dressed in a clean, well-pressed uniform with polished shoes and a nametag, adhering to the hotel’s dress code.
• Provide courteous, professional, and efficient service to guests at all times.
• Perform all tasks as required by your assigned outlet while ensuring thorough knowledge of all menu items and services offered.
• Understand and implement upselling techniques for restaurant offerings.
• Maintain cleanliness and organization in the work area and follow all safety, hygiene, and health guidelines.
• Handle guest inquiries and complaints with professionalism, ensuring timely follow-up.
• Participate in training, attend all staff meetings, and assist with scheduled inventories.
• Foster good relationships with colleagues across departments.

About Kempinski Hotels: Established in 1897, Kempinski Hotel reflects the tradition of European hospitality with luxury services in world-renowned locations. With over 10,000 employees, we remain committed to delivering excellence to both leisure and business guests.

Join the Kempinski Hotels Team as a Room Service Waiter/Waitress!
As part of our esteemed Food & Beverage department, you will play a crucial role in delivering exceptional dining experiences to our guests in Al Khobar. We pride ourselves on providing a courteous, professional, and efficient service that reflects the Kempinski DNA values.

Key Responsibilities:

• Report punctually in the correct uniform and maintain a high standard of personal appearance and hygiene.
• Provide a courteous and efficient service at all times.
• Be knowledgeable of all hotel services and products.
• Perform upselling of food and beverage items and offer alternatives.
• Monitor supplies and reduce waste effectively.
• Keep the workplace clean and organized.
• Handle guest enquiries and complaints professionally.
• Understand and adhere to hotel policies on fire, hygiene, health, and safety.
• Participate in staff meetings and training sessions.
• Assist in inventory management and perform other assigned tasks.

Requirements:
A reasonable command of the local language and English is required. We are looking for team members who display a positive attitude and are dedicated to great service.