Customer Services Manager📣 Job Ad

Join RMCO-SA as a Sales and Marketing Specialist!

We are looking for a dynamic individual to fill the role of Sales and Marketing Specialist. At RMCO, we believe that administrative excellence is crucial for success, and this role will support that vision through effective communication, customer service, and sales management.

About the Role:
This is a hybrid position located in Dammam, allowing for some work from home. The responsibilities include:

• Effective communication with clients and stakeholders
• Providing excellent customer service
• Managing sales processes and training

Qualifications Required:

• Strong communication and customer service skills
• Experience in sales and sales management
• Training skills
• Bachelor's degree in Business Administration or related field

Join us at RMCO-SA to empower clients and foster a professional work environment that supports sustainable growth!

Join Ozone Cool as a Sales Engineer!
Ozone Cool Air Conditioning & Trading ** is a leading provider of HVAC systems with over 23 years of experience. We pride ourselves on delivering eco-friendly and advanced cooling solutions tailored to our clients' needs.

Role Overview:
This full-time onsite position is based in the Eastern Province of Saudi Arabia. As a Sales Engineer, you will:

• Identify and pursue sales opportunities.
• Provide technical support to clients.
• Craft HVAC solutions that meet customer needs.
• Build and maintain customer relationships.
• Conduct product presentations and negotiate contracts.
• Collaborate with the engineering team for successful project execution.

Qualifications:
To succeed in this role, you need:

• Sales Engineering and Sales skills.
• Strong command of Arabic.
• 5+ years of experience in Eastern Province, KSA.
• Excellent customer service and communication skills.
• Strong problem-solving abilities and technical aptitude.
• Bachelor's degree in Mechanical Engineering or a related field.
• Experience in the HVAC industry is preferred.

Join Nasoft as an Operations Manager in the Restaurants Sector!

We are searching for an accomplished Operations Manager to lead operations for a prominent brand that encompasses various sectors, including restaurants and fast food. This role is pivotal in driving growth and overseeing the performance of multiple locations throughout Saudi Arabia and the GCC.

Key Responsibilities:

• Oversee daily operations across all restaurant branches, ensuring efficiency and adherence to operational standards.
• Conduct regular visits to monitor branch performance and support teams in adhering to customer service standards.
• Lead the expansion efforts with strategic planning for new locations while managing site selection and team training.
• Implement strategies to enhance operational performance and ensure customer satisfaction while maintaining quality and safety standards.
• Manage diverse teams by facilitating hiring, training, and performance management.
• Monitor financial performance of branches to optimize costs and maximize revenue.
• Collaborate effectively with marketing, HR, and procurement teams for operational alignment.
• Prepare and present performance reports on operations and financial outcomes to senior management.
• Stay updated on market trends and competitor strategies to enhance service offerings.

Requirements:

• Bachelor's Degree in Business Administration or a related field.
• 710 years of experience in restaurant operations management, with 3+ years in a leadership capacity.
• Proven experience in managing a successful restaurant brand and driving expansion.
• Willingness to travel frequently within Saudi Arabia and Bahrain.
• Strong leadership skills and experience managing multicultural teams.
• In-depth knowledge of restaurant operations, customer service, and cost management.
• Excellent analytical, decision-making, and communication skills.
• Fluent in Arabic and English, both spoken and written.

Join us at Nasoft for a fulfilling opportunity to make a significant impact in the restaurant sector!