Field Service Representative Conventional Maintenance📣 Job Ad

About the Role

Al Ghurair is seeking a Senior Executive - Sales to join their team in Dammam, Eastern Province. This full-time position involves selling a range of vehicles and construction equipment to clients in the region.

Key Responsibilities

The Senior Executive - Sales will be responsible for driving sales by understanding customer needs and product capabilities. Key duties include:

• Selling Ashok Leyland, CMC, and Escorts vehicles, as well as Escorts Construction Equipment.
• Qualifying customers by assessing their needs and work applications.
• Keeping existing and potential customers informed about new vehicles and available deals.
• Conducting market research to identify sales opportunities and evaluate customer requirements.
• Preparing and delivering product and service presentations.
• Gathering and sharing market feedback with management.
• Collaborating on sales budget preparation.
• Collecting payments from customers.
• Seeking new sales opportunities through various marketing channels.
• Ensuring the availability of stock for sales and demonstrations at the Riyadh branch.
• Maintaining demonstrator vehicles and their usage logs.
• Monitoring promotional campaign performance and reporting results.
• Monitoring customer collections and submitting weekly status reports.
• Conducting competitive analysis of vehicle models.
• Organizing sales visits and establishing new business contacts.
• Demonstrating vehicles and offering test drives.
• Explaining warranties and after-sales services.
• Submitting periodic reports to the Line Manager.

Qualifications and Experience

The ideal candidate will possess the following qualifications:

• A minimum of 2-5 years of relevant sales experience is required.
• A Bachelor's Degree is preferred.

Required Skills

Candidates should possess strong skills in the following areas:

• Sales
• Marketing
• Negotiation
• Communication

Work Location and Type

This is a full-time position based in Dammam, Eastern Province. Participation in company exhibitions organized in Riyadh is also a requirement of the role.

About the Sales Service Engineer Role

SKM Air Conditioning is seeking a Sales Service Engineer to join our team in the Eastern region, specifically in Dammam. This full-time position focuses on executing sales activities within a designated area to achieve booking and revenue targets while maintaining desired gross profit levels. The role requires a strong background in the aftersales market of HVAC equipment, particularly chillers.

Key Responsibilities

• Execute sales strategies to meet departmental sales objectives.
• Enhance customer penetration, secure new contracts, and expand the Annual Maintenance Contract (AMC) base.
• Secure repair and retrofit projects.
• Analyze sales data to identify sales potential and customer preferences.
• Monitor customer satisfaction and pinpoint areas for service improvement.
• Meet individual sales targets and implement action plans aligned with company strategy.
• Collaborate with other departments to achieve sales and service delivery goals.
• Follow up with customers on payments, including outstanding and expired bank guarantees.
• Conduct techno-commercial negotiations and ensure finance approvals are obtained.
• Develop sales presentations and proposals.
• Investigate lost sales and customer accounts to identify underlying issues.
• Track, analyze, and forecast sales figures and revenue.
• Generate timely sales reports and gather market feedback for continuous improvement.

Qualifications and Experience

Candidates should possess a Bachelor’s degree or have 5-10 years of relevant experience in HVAC services or with an Original Equipment Manufacturer (OEM). A minimum of 5 years of experience specifically as a Sales Engineer in HVAC services or maintenance is required. A proven track record in the aftersales market of HVAC equipment, particularly chillers, is essential.

Required Skills and Competencies

• Proficiency in MS Office and ERP software applications.
• Understanding of customer service practices and market strategies.
• Strong oral and written communication skills.
• Self-motivation and a task-oriented approach, with the ability to work under pressure.
• Effective presentation, problem-solving, planning, and time management skills.
• A customer-oriented mindset with a strong focus on teamwork.
• Result-driven with effective priority management.
• Attention to detail.

Work Location and Type

This is a full-time position based in Dammam, within the Eastern region of Saudi Arabia.

About the Sales Engineer Internship

MEEM (Middle East Electrical Motors Factory Company), a pioneer in the manufacturing of low, medium, and high voltage electrical motors in Saudi Arabia, is seeking a motivated Sales Engineer Trainee. This internship opportunity is designed for recent graduates looking to build a career in technical sales and gain practical experience within a company that has a legacy of over 100 years in delivering integrated engineering solutions across the Middle East. The role is based in Dammam, Eastern Province, and is part of the Tamheer Program.

Role Overview

The Sales Engineer Trainee will support the MEEM sales team by contributing to the delivery of technical solutions and fostering strong client relationships. This position offers hands-on experience in a dynamic industrial environment, focusing on understanding customer needs and providing appropriate product and service solutions.

Key Responsibilities

• Assist in identifying and developing new business opportunities.
• Support the sales team in preparing technical proposals and presentations.
• Communicate with clients to understand their technical requirements and propose suitable solutions.
• Collaborate with engineering and technical teams to ensure product specifications align with customer needs.
• Participate in client meetings, site visits, and product demonstrations.
• Prepare reports and sales documentation, and maintain customer records.
• Stay informed about industry trends, products, and competitors.

Qualifications and Requirements

• Bachelor’s degree in Electrical Engineering or Mechanical Engineering.
• Recent graduate eligible for the Tamheer Program.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Good command of English, both written and spoken.

Required Skills and Attributes

• Strong communication and interpersonal skills.
• A foundational understanding of sales principles and customer service.
• The ability to learn quickly and adapt to new information.
• A collaborative approach to working within a team-oriented environment.

Work Context

This is an internship position offered through the Tamheer Program, located in Dammam, Eastern Province. The role involves working within the sales department of MEEM, contributing to the company's established presence in the electrical motor manufacturing sector.