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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Company Overview:
Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.

Purpose:
To contribute to achieving monthly sales closures and targets while supporting the development of strong, long-term relationships with the company’s dealers and customers. The role ensures consistent sales performance, market awareness, and high service standards aligned with Shaker’s policies and business objectives.

Responsibilities:
  • Demonstrate a professional sales approach and service level that attracts and retains long-term customers and dealers.
  • Achieve monthly sales and collection targets while minimizing dealer/customer returns.
  • Search for new clients who could benefit from Shaker’s products and services.
  • Persuade clients by clearly presenting how products and services meet their needs.
  • Stay informed about market dynamics to position Shaker advantageously and adapt strategies accordingly.
  • Follow all relevant Regional Sales Department policies, processes, SOPs, and instructions to ensure work is executed in a controlled and consistent manner.
  • Promote adherence to policies, processes, and operating procedures among colleagues within Shaker.
  • Maintain and develop strong relationships with existing customers and dealers.
  • Record and maintain complete and accurate dealer/customer information, ensuring all customer files are fully updated.
  • Analyse customer and dealer feedback, escalating significant issues to relevant department heads to support continuous improvement and customer satisfaction.
  • Gather and report competitor, market, and customer information to support strategic decision-making.
  • Maintain updated knowledge of sales programs, promotions, and warranty policies.
  • Submit regular sales reports to the Regional Sales Manager to track progress against sales plans and targets.
  • Prepare sales reports by collecting, analyzing, and summarizing sales data, trends, and insights.
  • Continuously enhance knowledge of the company’s brands, products, sales techniques, and promotions through ongoing training and development.
  • Promote a high-performance work environment while upholding Shaker Group’s values.

Requirements:
  • Diploma in Business Administration, Retail Management, or a related field.
  • Experience managing independent retailer accounts and driving sell‑out performance.
  • Strong relationships with shop owners and small retail outlets.
  • Strong communication and presentation skills.
  • Effective selling and negotiation abilities.
  • Customer-focused mindset with strong relationship‑building skills.
  • Proactive, organized, and target-driven.

Requirements

  • No experience required

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