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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Company Overview:
Founded in 1950, Shaker Group is a leading provider of HVAC and home appliance solutions in Saudi Arabia. We serve over 600,000 customers annually with a strong focus on innovation, sustainability, and customer satisfaction.

Purpose:
To contribute to achieving monthly sales closures and targets while supporting the development of strong, long-term relationships with the company’s dealers and customers. The role ensures consistent sales performance, market awareness, and high service standards aligned with Shaker’s policies and business objectives.

Responsibilities:
  • Demonstrate a professional sales approach and service level that attracts and retains long-term customers and dealers.
  • Achieve monthly sales and collection targets while minimizing dealer/customer returns.
  • Search for new clients who could benefit from Shaker’s products and services.
  • Persuade clients by clearly presenting how products and services meet their needs.
  • Stay informed about market dynamics to position Shaker advantageously and adapt strategies accordingly.
  • Follow all relevant Regional Sales Department policies, processes, SOPs, and instructions to ensure work is executed in a controlled and consistent manner.
  • Promote adherence to policies, processes, and operating procedures among colleagues within Shaker.
  • Maintain and develop strong relationships with existing customers and dealers.
  • Record and maintain complete and accurate dealer/customer information, ensuring all customer files are fully updated.
  • Analyse customer and dealer feedback, escalating significant issues to relevant department heads to support continuous improvement and customer satisfaction.
  • Gather and report competitor, market, and customer information to support strategic decision-making.
  • Maintain updated knowledge of sales programs, promotions, and warranty policies.
  • Submit regular sales reports to the Regional Sales Manager to track progress against sales plans and targets.
  • Prepare sales reports by collecting, analyzing, and summarizing sales data, trends, and insights.
  • Continuously enhance knowledge of the company’s brands, products, sales techniques, and promotions through ongoing training and development.
  • Promote a high-performance work environment while upholding Shaker Group’s values.

Requirements:
  • Diploma in Business Administration, Retail Management, or a related field.
  • Experience managing independent retailer accounts and driving sell‑out performance.
  • Strong relationships with shop owners and small retail outlets.
  • Strong communication and presentation skills.
  • Effective selling and negotiation abilities.
  • Customer-focused mindset with strong relationship‑building skills.
  • Proactive, organized, and target-driven.

Requirements

  • No experience required

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Basamh Group

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Join the Team at Basamh Group!
At Basamh Group, our mission is to grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success. Backed by over 75 years of experience, we’ve built a strong, consumer-centric ecosystem serving the MEA region. We are currently seeking a motivated and results-oriented Sales Executive to join our dynamic sales team.

Job Overview
The Sales Executive will be responsible for driving sales growth, building and maintaining strong client relationships, and identifying new business opportunities. This role requires excellent communication skills, a strong understanding of our products, and the ability to work collaboratively in a fast-paced environment.

Responsibilities
  • Achieve monthly and annual sales targets for assigned accounts.
  • Identify and acquire new clients to expand the company’s footprint.
  • Maintain strong, long-term relationships with existing customers to drive retention and repeat sales.
  • Promote and present company products, ensuring strong product knowledge and positioning.
  • Support the execution of trade promotions, activation, and in-store visibility initiatives.
  • Monitor customer orders, coordinate deliveries, and follow up to ensure service quality.
  • Handle day-to-day customer queries and resolve issues to maintain client satisfaction.
  • Track competitor activities and market trends, sharing insights with the sales management team.
  • Provide accurate sales reports, forecasts, and updates to the Regional Sales Manager.
  • Ensure timely collection of receivables from assigned customers.
  • Support product launches by driving distribution, visibility, and sales in the assigned area.
  • Represent the company during client visits, tastings, and local trade events.

Minimum Experience
  • Education: Bachelor's degree in Business, Marketing, or a related field.
  • Experience: Minimum of 2 years of sales experience, preferably in a relevant industry.
  • Proven track record of meeting or exceeding sales targets.
  • Experience in customer relationship management and account management.

Working Environment
At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching, thus ensuring that our employees find fulfillment in their careers.

breifcase2-5 years

locationDammam

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