Sales Specialist📣 Job Ad

• Sell the complete suite of company products to assigned customers.
• Provide feedback on competitor activities within your territory.
• Issue special order requests as necessary.
• Collect invoices in line with company’s aging policy.
• Prepare documents for market calls or business reviews.
• Identify and report new customers to the team leader.
• Handle customer complaints and escalate unresolved issues.
• Present customer orders and daily collections to the team leader.
• Issue return forms for defective products after obtaining approval.
• Conduct quarterly customer account reconciliations.

• Implementing the sales strategy to achieve monthly targets and profitability.
• Identifying potential clients and business opportunities through market prospecting.
• Delivering engaging sales presentations to showcase how our services can enhance health and property safety.
• Estimating technical requirements and pricing through on-site surveys.
• Creating targeted marketing offers to attract new clients.
• Enhancing client relationships through regular follow-ups and courtesy visits.
• Preparing detailed offers and ensuring smooth transitions from proposal to contract.
• Communicating effectively with our Operations Department regarding new sales.
• Maintaining accurate client data and providing regular sales reports.
• Participating in events to promote our services.

• Bachelor's Degree in Business Administration, Marketing, Agriculture, Food Science, or a related field.
• A minimum of 2 years of experience in Sales and Marketing/B2B selling.
• Fluency in English and Arabic, with strong communication skills.
• Proficient in Microsoft Office and CRM tools.
• Excellent attention to detail and strong decision-making abilities.

• 22 vacation days per year
• One ticket to your home country
• Class B medical insurance

Achieving the monthly sales target

- Welcoming all customers directly upon their entry into the showroom

- Building a positive relationship with customers, understanding their needs, and providing the appropriate product for them

- Dealing with customer complaints positively and trying to solve all their problems, and escalating the matter to the direct manager if the solution is not possible

- Handling exchange and return requests for all customers according to the instructions in place and following the specific instructions for reserving goods

- Providing high-level customer service by treating the customer professionally, listening to them, giving them adequate attention, following the five principles of customer service, and maintaining continuous communication with the customer through phone calls, text messages, postal mail, and all available means, and informing the customer about all new goods and services

- Maintaining cleanliness in the workplace

- Maintaining a proper appearance and adhering to the full official uniform

- Following the management's instructions regarding labor laws that were previously circulated, such as (instructions regarding working hours, breaks, meal times and places, entry and exit, work visits, vacations, etc.)