Call Center Agent

Job Vacancy: Customer Service Representative (Jeddah)

The Arkan Educational Solutions office in Jeddah announces the availability of a job opening for a Customer Service Representative, to assist students wishing to study abroad, especially in study and work programs in Germany, and to provide them with academic admissions.

Tasks and Responsibilities:

• Communicating with students interested in studying abroad and providing the necessary consultations.

• Following up on applications and coordinating admission procedures for studying or working in Germany.

• Convincing students to join the educational programs offered.

• Updating student data continuously and following up on the status of applications.

• Contributing to the development and improvement of the customer experience.

Requirements:

• The applicant must be a resident of the city of Jeddah.

• Proven experience in customer service or sales.

• Strong persuasion skills and the ability to build positive relationships with customers.

• Tact and excellent communication skills.

• Ability to manage time and work under pressure.

Advantages:

• Intensive training on the work mechanism.

• Professional working environment.

• Opportunities for development and professional growth.

• Basic salary plus commission.