Maintenance Technician📣 Job Ad

Join KONE as a Maintenance Technician!
At KONE, we are committed to creating an inclusive workplace that encourages collaboration and diversity while prioritizing the wellbeing and growth of our employees. We are seeking a Maintenance Technician to deliver exceptional service to our customers in Jeddah, Saudi Arabia.

Role Overview:
As a Maintenance Technician, you will play a crucial role in ensuring equipment safety and performance. Your responsibilities will include:

• Performing regular maintenance checks and on-site service repairs.
• Providing excellent customer service through proactive communication and satisfaction management.
• Identifying risks and taking immediate action to ensure safety.
• Executing service operations effectively, adhering to maintenance instructions and safety protocols.
• Reporting accurately on work performed and maintaining tools and equipment.

Qualifications:
The ideal candidate will have:

• ITI/Vocational Certificate or Diploma in Electrical/Electronics/Automation.
• 5 years of preventive maintenance experience with a recognized elevator company.
• Strong verbal and written communication skills in English.
• A commitment to high-quality service and teamwork.

Join Our Parts Administration Team as a Parts Salesman!
We are seeking a dedicated and knowledgeable Parts Salesman to manage and fulfill customer parts requirements efficiently. As a key member of our team, you will ensure that our inventory is up-to-date, well-maintained, and secure.

Responsibilities:

• Maintain an up-to-date knowledge of new or updated parts via desktop and ensure parts bulletins, lists, and catalogues are read and stored.
• Attend training courses to enhance job-related knowledge.
• Liaise with the Parts Manager to monitor lost sales for effective inventory control.
• Ensure all stock is secure and in good condition.
• Control stock and guard against unauthorized removal.
• Check all incoming deliveries and report discrepancies to the Parts Manager.
• Obtain receipts, payments, or authorized signatures for all issued parts.
• Place special orders balancing speed of delivery with economy.
• Source additional parts availability from outside the retailer.
• Accurately identify parts and fulfill customer requirements.
• Answer customer queries regarding parts warranties clearly and effectively.
• Provide prompt and courteous service to customers.
• Develop and maintain excellent customer relations by exceeding expectations.

Qualifications:
To be successful in this role, candidates should have relevant experience in parts sales with strong organizational and customer service skills.