Operations Manager📣 Job Ad

Join Nokia Al Saudia as a NOC FO Operations Manager!
As a pivotal member of our team, you will lead the Network Operations Center Front Office team to ensure smooth monitoring and management of Radio Access Network (RAN) infrastructure across 2G, 3G, 4G, and 5G technologies.

Key Responsibilities:

• Operational Management: Oversee daily NOC Front Office operations, ensuring 24/7 network monitoring and incident detection.
• Incident Management: Manage logging, diagnosis, and resolution of network incidents, escalating as necessary.
• Process & Procedure Implementation: Develop and enhance SOPs and escalation protocols for seamless operations.
• Communication & Coordination: Serve as the primary liaison during outages, providing timely management updates.
• Performance Monitoring & Reporting: Utilize monitoring tools to prepare regular performance reports for leadership.
• Team Leadership: Lead and mentor NOC analysts, managing shift schedules and fostering collaboration.
• Compliance & Quality Assurance: Ensure adherence to industry standards and conduct audits.
• Digital Transformation & Automation: Advocate for automation initiatives and ensure compliance.

Required Skills & Qualifications:

• Extensive experience in network operations with proven leadership in a NOC environment.
• Strong technical understanding of RAN infrastructure and network protocols.
• Excellent analytical and troubleshooting skills.
• Strong communication and leadership abilities.
• Degree in Engineering, Telecommunications or related field; vendor certifications preferred.

If you are passionate about driving operational excellence in telecommunications, we encourage you to apply!

Join Alaan as an Operations Manager - Accounting!

Alaan is the SuperCard™ for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.

About the Role:
As an Operations Manager - Accounting at Alaan, you will serve as an expert for all customer-facing accounting-related issues and queries. Your role will involve:

• Delighting customers with your knowledge of accounting systems and best practices.
• Educating customers on topics such as reconciliation, chart of accounts mapping, journal entries, and financial reporting workflows.
• Empowering the customer support team to handle basic accounting issues through documentation and training resources.
• Building tools and processes to streamline support for accounting-related queries.
• Acting as an escalation point for complex accounting issues.
• Collaborating with the product team to enhance our accounting features.

What We’re Looking For:
Applicants should possess:

• 3–6 years of experience in an operations or accounting role within a fintech, SaaS, or financial services company.
• Familiarity with accounting systems such as Xero, QuickBooks, Microsoft Dynamics, Oracle Netsuite, Zoho Books, or Odoo.
• Strong problem-solving abilities and comfort working with technical teams and APIs.
• Excellent communication and interpersonal skills.
• Proven capability to work independently and manage multiple priorities.

What's in it for You:
Be part of building the Middle East’s most beloved fintech brand, enjoy significant ownership in your role, thrive in a flexible hybrid work environment, and receive competitive salary and benefits.

Join Qiyam as an Executive Assistant!

At Qiyam, a consulting and investment solutions company specialized in enhancing the Pilgrim Services sector, we are seeking a creative and experienced Executive Assistant. This role will support executive leadership and ensure the smooth and efficient operation of daily tasks and strategic initiatives.

Key Responsibilities:

• Research & Analytical Support:
  • Conduct targeted research on administrative, operational, developmental, and sector-specific topics relevant to the Pilgrim Services ecosystem.
  • Analyze reports, studies, and stakeholder documents and extract key insights for executive decision-making.
  • Prepare bilingual executive briefs supporting strategic projects and partnerships.
  • Gather information from government entities, sector reports, consulting references, and competitors relevant to Qiyam’s service offerings.
• Content & Document Development:
  • Develop high-quality PowerPoint presentations aligned with Qiyam’s brand, values, and consulting standards.
  • Prepare structured documents, policies, procedures, and frameworks supporting strategic and operational initiatives.
  • Edit, proofread, and refine content to ensure clarity, professionalism, and alignment with Qiyam’s methodologies.
  • Provide accurate Arabic-English translation for documents, proposals, and communications.
• Information & Communication Management:
  • Consolidate input from internal teams to create weekly, monthly, and project-specific reports.
  • Draft official emails and communications in Arabic and English with a professional and culturally aligned tone.
  • Prepare briefing notes for executive meetings with partners, government entities, and strategic stakeholders.
  • Manage the executive calendar with clear prioritization that reflects the company’s strategic commitments.
• Project & Initiative Support:
  • Follow up on action items across consulting projects, investment initiatives, and partnership programs.
  • Maintain action logs, trackers, and project dashboards to support timely execution.
  • Support the CEO and leadership team in preparing strategic documents relating to customer experience, investment opportunities, and sector development.
  • Organize and safeguard sensitive files related to national projects, stakeholder engagements, and executive planning.
• Executive Operations & Coordination:
  • Coordinate meetings, workshops, and engagements with internal teams and strategic partners across the Pilgrim Services ecosystem.
  • Manage travel logistics and executive scheduling efficiently.
  • Represent the company professionally when receiving high-profile guests and delegations.
  • Respond to urgent matters with professionalism, judgment, and initiative.

Required Skills & Competencies:

• Strong analytical skills and the ability to identify relevant insights.
• Excellent command of Arabic and English, with professional writing, reporting, and translation abilities.
• Advanced proficiency in Microsoft Office and strong file organization skills.
• High professionalism, confidentiality, and reliability.

Qualifications:
- Bachelor’s degree in business administration or a related field.
- 3 – 5 years of experience as an Executive Assistant or in a similar role.