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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Nua-Fit, a high-end Pilates centre in Jeddah, where we strive to provide an elite experience to our members.

As a Front Desk Administrator, you will play a crucial role in enhancing the guest experience. Your responsibilities will include:
  • Front Desk & Guest Relations: Welcome guests professionally and provide tours of the facility. Manage incoming and outgoing calls.
  • Sales & Client Support: Assist clients in selecting package options and support them in their decision-making process. Ensure excellent customer service and effective problem resolution.
  • Administrative Tasks: Handle emails, organize files, and maintain both digital and physical documentation.
  • Supplier & Partner Support: Manage orders and ensure active stock levels.

About You:
You should be professional, patient, and committed to enhancing the guest journey. Key attributes include:
  • Empathy and calmness in handling guest concerns.
  • Strong problem-solving skills.
  • Excellent listening and communication abilities.
  • A quick learner with a sound understanding of operational procedures.
  • Fluency in English and Arabic.

Requirements

  • No experience required

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Receptionist

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Hilton

Full-time
Join Our Team as a Receptionist at Hilton!

Are you passionate about delivering exceptional customer service? At Hilton, we are seeking a Receptionist who will contribute to creating outstanding experiences for our guests from check-in through check-out.

Key Responsibilities:
  • Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
  • Manage guest queries and ensure timely resolution.
  • Conduct audits as required and keep management informed of guest feedback.
  • Sustain high levels of customer service consistently.
  • Participate in training and assist with the development of front office team members.
  • Have a thorough understanding of hotel room categories, rates, packages, and promotions.
  • Optimize room occupancy through effective up-selling techniques.
  • Adhere to financial procedures regarding currency and payment acceptance.
  • Follow hotel policies on security, fire regulations, and health and safety.
  • Assist other departments when necessary.

Requirements:
  • Previous experience in a customer-focused role.
  • High school diploma or equivalent.
  • Positive attitude and excellent communication skills.
  • Strong commitment to high-quality customer service.
  • Good grooming standards.
  • Ability to work independently and as part of a team.
  • Competent IT skills.

Preferred Experience:
  • Experience in cash handling.

About Hilton:
Hilton is the leading global hospitality company with an impressive portfolio of brands. We are dedicated to providing exceptional guest experiences and nurturing our team members to create a bright future in hospitality together.

breifcase2-5 years

locationJeddah

22 days ago

Receptionist

SO beauty salon

Full-time


  •  To greet and welcome all guests in a friendly professional manner and relay the image of the brand and concept to new and existing guests
  •  To ensure the salon is ready at the start of each day and all bookings are checked in advance
  •  Ensure all check-lists are in place, staff delegated for job assignments and tasks are completed on time as per checklists
  •  To make bookings smartly and to understand in detail of skills sets of each technician/stylist
  •  Record reservations and manage the appointment schedule
  •  Conduct confirmation calls
  •  To pamper and look after guests within the salon.
  •  Ensure all guest queries, complaints are dealt with efficiently and conveying relevant information to supervisor / Manager efficiently
  •  To be highly knowledgeable of all Salon offerings and prices, consistently promote products and services and reach targets assigned for Hostess by conducting retails sales procedures
  •  To ensure the smooth departure/checkout of all guests by conducting check in, check out and payment procedures
  •  Monitoring and record keeping of treatment timing of the technicians
  •  Assisting supervisor/ manager in monitoring staff grooming and appearance
  •  Acquire and maintain an excellent working knowledge of the computer and booking system
  •  Create content, taking photographs, videos for company Social Media channels as per instructions from management
  •  Replying to emails, Whatsapps and text messages on salon email and mobile as per instructions
  •  Responsible for cash sales and following proper cash handling procedures
  •  Ensure accuracy in transactions of all payment methods from clients including cash, credit cards, selling and redemption of gift cards, vouchers, packages etc
  •  Ensure confidentiality at all times; sensitive internal information, client details, preferences and trade information handled with extreme care
  •  Ensure adequate supplies are available at all times, including stationeries, printed materials, printer cartridges, tea, coffee and cleaning materials
  •  Assisting in maintaining adequate and accurate inventory level and assisting in product ordering process by checking existing products
  •  Receiving deliveries from suppliers, cross checking and ensuring proper storage, updating concerned Team members
  •  Monitor quality of the interior of salon, report any
  • maintenance issues to the manager
  •  Effectively communicate with all employees within the salon
  • and be of support to their roles
  •  Ensure the Hostess area is clean and presentable at all times
  •  Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals
  • To ensure the salon is ready at the start of each day and all bookings are checked in advance
  •  Ensure all check-lists are in place, staff delegated for job assignments and tasks are completed on time as per checklists
  •  To make bookings smartly and to understand in detail of skills sets of each technician/stylist
  •  Record reservations and manage the appointment schedule 
  • Conduct confirmation calls
  • To pamper and look after guests within the salon.
  • Ensure all guest queries, complaints are dealt with efficiently and conveying relevant information to supervisor / Manager efficiently
  • To be highly knowledgeable of all Salon offerings and prices, consistently promote products and services and reach targets assigned for Hostess by conducting retails sales procedures
  • To ensure the smooth departure/checkout of all guests by conducting check in, check out and payment procedures
  • Monitoring and record keeping of treatment timing of the technicians
  • Assisting supervisor/ manager in monitoring staff grooming and appearance
  •  Acquire and maintain an excellent working knowledge of the computer and booking system
  • Create content, taking photographs, videos for company Social Media channels as per instructions from management
  • Replying to emails, Whatsapps and text messages on salon email and mobile as per instructions
  • Responsible for cash sales and following proper cash handling procedures
  • Ensure accuracy in transactions of all payment methods from clients including cash, credit cards, selling and redemption of gift cards, vouchers, packages etc
  • Ensure confidentiality at all times; sensitive internal information, client details, preferences and trade information handled with extreme care
  • Receiving deliveries from suppliers, cross checking and ensuring proper storage, updating concerned Team members
  • Monitor quality of the interior of salon, report any maintenance issues to the manager
  • Effectively communicate with all employees within the salon and be of support to their roles
  • Ensure the Hostess area is clean and presentable at all times
  • Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals
  • Business Administration/Personal Assistant/Secretary Certificate an advantage
  • Sales and/or customer service training an advantage
  • English required 
  • One year Salon Hostess experience in an international standard spa

breifcase2-5 years

locationAsh Shati, Jeddah

27 days ago

Receptionist

New

I have a friend

SR 4,000 - 4,000 / Month dotFull-time
Here's the resulting JSON: { "originalTextLanguage": "Arabic", "translatedText": "

Company Description
LEVAYĀ is a new destination in Jeddah for luxury wellness, offering an upscale experience that combines tranquility, renewal, and exceptional service for its guests.

Job Description
We are looking for a full-time receptionist to be the first point of contact for guests, responsible for providing an upscale welcoming experience, managing appointments, and ensuring a seamless experience that reflects the identity of LEVAYĀ.

Main Responsibilities
• Welcoming guests in a professional manner that reflects the luxury identity and experience of LEVAYĀ.
• Efficiently managing and organizing the daily appointment schedule to ensure smooth operational processes.
• Full oversight of the appointment system, continuously updating it, and addressing any conflicts or adjustments promptly.
• Monitoring the inventory of products used and updating records and coordinating requests for shortages to ensure they are always available.
• Responding to guest inquiries in person, over the phone, and via email with professionalism and speed.
• Accurately processing payments and managing the point of sale system.
• Continuous coordination with the team to ensure a complete and seamless guest experience.
• Proficiency in Arabic and English.

Benefits
• Full-time
• Salary: 4,000 Saudi Riyals monthly.
• Working hours: 2:00 PM – 11:00 PM (1-hour break)
• 6 working days per week
• Location: Jeddah – Al-Khalidiah neighborhood.

" }

breifcase0-1 years

locationAl Khalidiyah, Jeddah

6 days ago