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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join us at Pullman Hotels & Resorts!
As part of Accor, a pioneer in responsible hospitality, we are excited to offer an opportunity for a Reservation Agent through our Tamayyaz Nationalization Development Program, designed to equip Saudi talents with essential skills in hospitality.

What You Will Be Doing:
  • Provide exceptional, friendly service to our guests.
  • Maximize revenue by promoting services through up-selling.
  • Handle booking requests and maintain accurate reservation information.
  • Engage with guests to meet their needs and special requirements.
What’s In It For You:
  • Employee benefit card offering discounted rates at Accor worldwide.
  • Access to learning programs through our Academies.
  • Opportunities for career development globally.
  • Involvement in Corporate Social Responsibility activities.
Qualifications:
  • Open to Saudi Nationals, preferably with minimal work experience or fresh graduates.
  • Basic English proficiency is required.
  • Strong passion for hospitality and excellent communication skills.
  • Ability to work flexibly and maintain a calm demeanor under pressure.
Join us and become a Heartist® in a workplace that values passion, kindness and hospitality!

Requirements

  • Females-only workplace
  • For Saudis Only
  • No experience required

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Reservations Agent

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Rayhaan Hotels & Resorts

Full-time
Join Our Team as a Reservation Agent!
We are seeking a detail-oriented Reservation Agent to join our team at Rayhaan Hotels & Resorts. In this role, you will assist customers in booking reservations for travel, accommodations, or events, ensuring excellent service and satisfaction.

Job Responsibilities:
  • Assist customers in making reservations via phone, email, or online platforms.
  • Provide excellent customer service by addressing inquiries and resolving any issues during the reservation process.
  • Maintain accurate records of reservations and customer interactions.
  • Collaborate with other teams to ensure seamless coordination of reservations.
  • Stay updated on current promotions to provide customers with the best options.
  • Ensure compliance with company policies and procedures.

Candidate Requirements:
  • Bachelor’s degree in hospitality management, business administration, or related field.
  • Proven experience in a similar role, preferably within the hospitality industry.
  • Excellent communication and customer service skills.
  • Strong attention to detail and accuracy.
  • Familiarity with reservation systems and online booking platforms.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Fluency in English and Arabic is required; knowledge of other languages is a plus.

Why Rayhaan Hotels & Resorts?
At Rayhaan, we offer our guests luxury accommodation that reflects their values while respecting their beliefs and culture. Join us and be a part of a team that upholds quality and an alcohol-free environment.

breifcase2-5 years

locationJeddah

20 days ago