img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join the Shangri-La Jeddah Team as a Reservation Agent!
Become part of a prestigious hotel that sets a new standard for luxury along the beautiful Jeddah Waterfront. As a Reservation Agent, you will play a critical role in providing the highest level of service to enhance customer satisfaction while optimizing booking opportunities.

Responsibilities:
  • You will master our room product, understanding its layout, attributes, benefits, and amenities.
  • Communicate hotel rate structures and highlight the unique values of our offers during the selling process.
  • Promote the facilities and services of the hotel and stay informed about new developments.
  • Handle incoming reservation requests, confirming bookings based on our Availability, Rates & Inventory strategy.
  • Provide prompt responses to all inquiries to ensure customer satisfaction.

Qualifications:
  • At least 1 year of working experience in a hotel.
  • Fluency in English and Arabic is essential.
  • Proficient in Microsoft Office programs (Excel and Word).
  • Strong attention to detail and a passion for delivering great customer service.
  • Excellent communication skills and a professional telephone manner.
  • Flexibility in covering different shifts is required.
  • A collegiate-level degree is preferred.
  • Experience in a Reservations environment is an advantage.

Why Join Us?
We offer a workplace that values passion and supports personal growth, structured pathways for learning and development, competitive benefits, recognition programs, and team dynamics that promote diversity and inclusion. If you're ready to join a dynamic team that offers real opportunities for advancement, we want to hear from you!

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Chef

New

MADO Jeddah Yacht Club branch

Full-time


MADO JYC is seeking to hire qualified candidates for the following positions:

  • Sous Chef
  • Breakfast Chef
  • Shawarma / Grill Chef
  • Hot Kitchen Chef
  • Cold Kitchen Chef
  • Pizza & Pastry Chef
  • Oriental Pastry Chef
  • Western Pastry Chef
  • Ice Cream Chef
  • Commis Chef
  • Prep Cook


breifcase2-5 years

locationAsh Shati, Jeddah

2 days ago

E-Commerce Manager

📣 Job AdNew

Colgate-Palmolive

Full-time
About the Job
Join Colgate-Palmolive as an E-commerce Manager in Jeddah, Saudi Arabia, where you will lead innovative strategies in digital commerce. We are a global consumer products company dedicated to fostering a healthier future for all. Your role will involve developing long-term strategies, enhancing eCapabilities, and leveraging data analytics to drive decisions that elevate growth.

Key Responsibilities:
  • Develop digital commerce strategies focused on customer growth and value creation.
  • Coordinate efforts across cross-functional teams to enhance performance metrics.
  • Create content that improves click and conversion rates for product categories.
  • Launch and manage marketing campaigns to drive demand.
  • Interact with internal teams for commercial strategy execution.

Required Qualifications:
  • Bachelor's Degree in Economics, Management, or a relevant field.
  • Minimum 6 years of experience in eCommerce marketing or account management, preferably in FMCG.
  • Fluency in English and proficiency in Microsoft Office or Google Suite.

Our commitment to diversity and inclusion ensures everyone feels welcomed and empowered to contribute meaningfully. If you are ready to make an impact in a caring and innovative environment, apply now!

breifcase2-5 years

locationJeddah

3 days ago

Branch Manager (Wholesale Store)

📣 Job AdNew

ECCO

Full-time
Join ECCO as a Store Manager in Jeddah!
At ECCO, we blend Scandinavian design, innovation, and craftsmanship to deliver luxury footwear and lifestyle products. We are currently searching for an experienced Store Manager to lead our store at Mall of Arabia in Jeddah. This role requires a dedicated individual capable of leading high-performing teams and providing exceptional customer experiences in a fast-paced retail environment.

Responsibilities:
  • Drive store sales performance and achieve monthly and annual performance indicators (KPIs).
  • Lead, train, and motivate the store team to deliver outstanding customer service.
  • Ensure consistent representation of the ECCO brand and visual display standards.
  • Manage daily operations of the store, including scheduling, cash handling, inventory control, and reporting.
  • Analyze sales trends and develop action plans aimed at increasing profitability.
  • Attract, train, and develop store staff in line with ECCO's values and standards.
  • Ensure compliance with Saudi labor laws, mall regulations, and company policies.
  • Maintain a safe, professional, and positive work environment.

Requirements:
  • 3-5 years of experience in retail management, preferably in fashion, footwear, or lifestyle sectors.
  • Proven experience in managing performance indicators, sales targets, and team performance.
  • Strong leadership skills and a high level of communication and people management.
  • Customer-focused mindset with attention to detail and brand image.
  • Proficiency in English; Arabic language is a plus.
  • Previous experience working in shopping malls is a significant advantage.
  • Ability to work flexible hours, including weekends and holidays.

What We Offer:
  • Competitive salary plus performance-based incentives.
  • Opportunities for professional growth and development within a global luxury brand.
  • Structured training and development programs.
  • Employee discounts on ECCO products.
  • A supportive, inclusive, and performance-driven work environment.

If you are an ambitious leader passionate about providing superior customer experiences, we look forward to hearing from you!

breifcase2-5 years

locationJeddah

3 days ago

You may also like