Sales Supervisor📣 Job Ad

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What You'll Be Doing
As Sales Supervisor, you will lead the team in delivering a premium, consultative customer journey that reflects Dyson’s innovation-led luxury positioning. You will champion technology-driven, demo-led selling to bring products to life, drive commercial performance through compelling storytelling, and ensure flawless in-store execution and operational excellence. Acting as the key bridge between retail teams and management, you will uphold brand standards, elevate service quality, and consistently exceed sales targets.

Responsibilities

• Accountability of sell-out target regional level
• Build and maintain Retailer store manager relationships
• Direct responsibility of top 5 stores in the assigned region
• Cascade and distribute monthly sales target by POS per day and report to management
• Support in-store marketing activations are properly conducted and submit the execution reports
• Monitor market conditions and competitors' products, prices, and sales
• Ensure merchandising guidelines have been met for stores and coordinate with Dyson retail team any fixture installation or new product rollout
• Coordinate with internal/external stakeholders for products and skills training
• Ensure in-store stock is at an appropriate level in the assigned region
• Engage Experts team with Chalhoub initiatives and development programs

What You’ll Need To Succeed

• Strong Management Skills – Able to plan, organize, and oversee tasks and teams to ensure successful execution of objectives
• Excellent Communication Skills – Clear, confident, and effective communicator across different audiences and organizational levels
• Fluent in English – Advanced proficiency in spoken and written English
• Proven Leadership Ability – Demonstrates strong leadership qualities, guiding teams with vision, motivation, and accountability
• Electronics experience

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

Be part of a revolutionary change
At Philip Morris International, we are transforming our business by building a future focused on smoke-free products with the potential to improve the lives of a billion adult smokers globally.

Are you ready to rise to the challenge?
We are seeking a Consumer Activation Supervisor to join the Commercial Operations team in Jeddah. You will report directly to the Consumer Activation Manager and be instrumental in executing consumer activation plans that align with our business objectives.

Your Responsibilities Include:

• Executing activation plans with input from the SFP Deployment & Field teams.
• Supporting the commercial planning function through data collection for continuous optimization.
• Maintaining a competitor touchpoint analysis to guide action plans effectively.
• Implementing evaluation tools and providing feedback to ensure consumer relevance.
• Leading a team of third-party Brand Supervisors and Representatives, ensuring they are knowledgeable and equipped for performance.

Who We’re Looking For:

• Saudi Nationals only.
• A minimum of 3 years’ experience in sales or a similar role within an FMCG environment.
• Proven results-driven performance with high achievement orientation.
• Strong analytical skills and adaptability to new challenges.
• Excellent communication skills in English; Arabic is an advantage.
• A consumer-centric mindset focused on enhancing customer experiences.

Job Purpose:
The Motorcycles Sales Supervisor is responsible for overseeing the sales operations of the motorcycle division. This role involves developing sales strategies, managing the sales team, and ensuring exceptional customer service. The Motorcycles Sales Supervisor aims to achieve sales targets, expand market share, and enhance the company's reputation as a premier destination for motorcycle enthusiasts.

Responsibilities and Duties:

• Develop and implement effective sales strategies and plans to achieve sales targets and objectives.
• Analyze market trends and customer needs to identify opportunities for growth.
• Collaborate with marketing to plan and execute promotional activities.
• Train, and manage a high-performing sales team.
• Set sales targets, monitor performance, and provide coaching and feedback.
• Foster a positive and motivating work environment to encourage team success.
• Build and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Develop customer loyalty programs and follow-up procedures to enhance repeat business.
• Oversee the inventory of motorcycles, ensuring optimal stock levels.
• Coordinate with the procurement team to order new stock based on demand and sales forecasts.
• Monitor inventory turnover and implement strategies to minimize excess stock.
• Monitor and analyze sales performance metrics and KPIs.
• Prepare regular sales reports and present findings to the General Manager.
• Use data insights to make informed decisions and adjust sales strategies accordingly.
• Identify new market opportunities and potential business partnerships.
• Develop strategies to penetrate new markets and expand the customer base.
• Attend industry events, trade shows, and networking opportunities.
• Ensure all sales activities comply with company policies and regulatory requirements.
• Maintain accurate records of sales transactions, customer interactions, and inventory.
• Assist with audits and reviews of sales processes and documentation.

Education:
Bachelor's degree in Business Administration

Experience:
5+ years of experience in sales in Motorcycles.

Competencies:

• Proven track record of achieving sales targets and managing a successful sales team.
• Strong understanding of motorcycle market trends and customer preferences.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in sales and CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Fluent in English; proficiency in Arabic is a plus.