Social Media Management Specialist📣 Job Ad

Join Our Team as a Social Media Specialist/Manager!
We are seeking a talented and motivated individual to manage our social media platforms, including Instagram, Snapchat, TikTok, and LinkedIn. As a key part of our team, you will be responsible for:

• Creating, scheduling, and publishing engaging content.
• Managing paid advertising campaigns.
• Monitoring and analyzing performance reports and metrics.
• Engaging with the audience and responding to messages/comments.
• Enhancing the company’s online presence and increasing followers and customer engagement.

Qualifications & Requirements:
- Minimum 1 year of proven experience in social media management.
- Knowledge of Instagram and Snapchat Ads.
- Strong content writing and creative skills.
- Experience with design tools like Canva or Photoshop is a plus.
- Ability to work in a team and meet objectives.

Introduction to the Role:
The Social Media and Customer Service Specialist is responsible for managing the company's digital presence on social media platforms and providing exceptional customer service through these channels. The role aims to enhance engagement with the audience, build a positive brand image, and efficiently and professionally resolve customer inquiries.

Job Responsibilities:

• Manage social media accounts:
  • Create and publish engaging and suitable content for the audience on platforms like Twitter, Instagram, Facebook, and LinkedIn.
  • Schedule posts using social media management tools.
  • Monitor comments and messages and respond in a way that reflects the company's values.
• Customer Service:
  • Handle customer inquiries and complaints via social media platforms and email.
  • Provide quick and effective solutions to customer problems while maintaining a positive experience.
  • Escalate complex cases to management when necessary.
• Performance Analysis:
  • Track account performance using data analysis tools (like Google Analytics or platform analytical tools).
  • Prepare periodic reports on engagement, growth, and response rates.
  • Suggest strategies for performance improvement based on data.
• Develop Digital Marketing Strategies:
  • Contribute to designing marketing campaigns across social media.
  • Collaborate with the marketing team to ensure content consistency with brand goals.
• Stay Informed on Trends:
  • Follow the latest social media trends and best practices.
  • Apply creative ideas to enhance engagement with the audience.

Requirements:

• At least two years of experience in managing social media accounts and customer service.
• Excellent communication skills.
• Familiarity with social media management tools (like Hootsuite, Buffer).
• The ability to handle stressful situations and respond politely and professionally.
• Skills in working with artificial intelligence.
• Analytical skills to understand performance data and improve strategies.

Qualifications:

• Bachelor's degree in marketing, media, or a related field.
• Certifications in digital marketing or social media management (additional advantage).

Work Environment:

• The job may require flexible hours, including responding to inquiries outside regular working hours.
• A dynamic work environment requiring collaboration with multiple teams.

Join Our Team as a Graphic Designer!
We are seeking a talented and creative graphic designer to join our girls’ section at Dar Al Fikr School. The ideal candidate will have a strong background in graphic design and a passion for creativity.

Key Responsibilities:

• Develop visually appealing designs for various projects.
• Collaborate with the design team to deliver high-quality work.
• Manage multiple projects and meet deadlines.

Required Skills and Qualifications:

• Bachelor’s degree in Graphic Design or a related field.
• Minimum of 1 year of experience in the graphic design field.
• Proficiency in English (spoken and written).
• Strong creativity and time management skills.

We invite qualified female candidates to apply and be part of our mission to inspire and educate.