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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Gulfmaid as an IT Technical Support Officer!

Gulfmaid® has been a leader in the plastic industry in Saudi Arabia since 1965, with over 60 years of expertise. We invite you to be a part of our dynamic team where your contributions will help shape the future of our innovative products and services.

Key Responsibilities:
  • Provide first and second-level technical support to internal users via phone, email, or remote access.
  • Diagnose and resolve hardware, software, network, and application issues.
  • Install, configure, and upgrade computer hardware, software, and applications.
  • Monitor system performance and troubleshoot issues related to operating systems and networks.
  • Document technical procedures, issue resolutions, and support cases in the ticketing system.
  • Assist in maintaining IT inventory, software licenses, and asset tracking.
  • Collaborate with other IT teams to implement system updates and security protocols.
  • Provide training and guidance to end-users on IT tools and best practices.
  • Participate in IT projects and contribute to process improvements.

Requirements:
  • Technical Diploma in IT or Technical Support.
  • 1-3 Years of Experience in the same field.

At Gulfmaid®, you will find a committed team focused on delivering high-quality products and services, supported by our ISO certifications and innovative manufacturing capabilities. Join us and grow with a trusted name in the industry.

Requirements

  • Requires 2-5 Years experience

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