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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join our Team as a Reservations Agent at Hilton!

As a Reservations Agent, you will serve as the primary contact for room reservations at our hotel, playing a crucial role in influencing guest decisions to stay with us. Your mission is to provide excellent service and meet guest needs effectively.

Key Responsibilities:
  • Convert inquiries into confirmed bookings swiftly.
  • Respond positively to sales inquiries to generate future opportunities.
  • Identify and pursue sales leads as necessary.
  • Ensure accurate completion of all reservations, aligning with guest expectations.
  • Deliver prompt and efficient service while upholding the hotel brand standards.

What We’re Looking For:
A Reservations Agent at Hilton exemplifies our commitment to exceptional guest service. Candidates should possess:
  • A passion for delivering exceptional service.
  • Professional telephone manners and top-notch communication skills.
  • Strong organizational and administrative abilities.
  • Intermediate proficiency in computer usage.

Preferred Qualifications:
  • Previous experience in a reservations environment.
  • Relevant tertiary qualifications or collegiate-level degrees.

About Hilton:
Hilton is a global hospitality leader, dedicated to providing unparalleled service and experiences. Our vision is to fill the earth with the light and warmth of hospitality, as we have done for over a century. Join us and become a part of an extraordinary team, where our Team Members are at the heart of everything we do!

Requirements

  • No experience required

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breifcase2-5 years

locationMadinah

3 days ago