Call Center Agent

Join our Team as a Reservations Agent at Hilton!

As a Reservations Agent, you will serve as the primary contact for room reservations at our hotel, playing a crucial role in influencing guest decisions to stay with us. Your mission is to provide excellent service and meet guest needs effectively.

Key Responsibilities:

• Convert inquiries into confirmed bookings swiftly.
• Respond positively to sales inquiries to generate future opportunities.
• Identify and pursue sales leads as necessary.
• Ensure accurate completion of all reservations, aligning with guest expectations.
• Deliver prompt and efficient service while upholding the hotel brand standards.

What We’re Looking For:
A Reservations Agent at Hilton exemplifies our commitment to exceptional guest service. Candidates should possess:

• A passion for delivering exceptional service.
• Professional telephone manners and top-notch communication skills.
• Strong organizational and administrative abilities.
• Intermediate proficiency in computer usage.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Relevant tertiary qualifications or collegiate-level degrees.

About Hilton:
Hilton is a global hospitality leader, dedicated to providing unparalleled service and experiences. Our vision is to fill the earth with the light and warmth of hospitality, as we have done for over a century. Join us and become a part of an extraordinary team, where our Team Members are at the heart of everything we do!

About the Company
The National Training Center for Facilities and Hospitality Management (FHM) is an independent, non-profit training center established through collaboration with the Technical & Vocational Training Corporation (TVTC), the Saudi Commission for Tourism and National Heritage (SCTH), and Saudi Aramco. FHM is dedicated to fostering skills and talent development within the facilities and hospitality sector, playing a crucial role in supporting economic growth and nurturing local expertise.

Role Description
This is a full-time, on-site role for an English Teacher, located in Medina. The primary responsibilities include:

• Teaching English to students
• Preparing lesson plans tailored to diverse student needs
• Evaluating student progress
• Maintaining classroom discipline
• Fostering an inclusive learning environment
• Utilizing effective teaching methods to ensure student success

Collaboration with colleagues for curriculum development and professional growth is encouraged.

Qualifications
Ideal candidates should possess:

• Proficiency in English Teaching and a strong foundation in Teaching methodologies
• Competence in Lesson Planning and curriculum development
• Strong skills in Education and Communication
• Experience in creating an inclusive, engaging, and supportive learning environment
• Bachelor’s degree or higher in English, Education, or a related field
• Teaching certification or equivalent qualification is an advantage
• Familiarity with contemporary educational tools and technology is beneficial

Join Jotun as a Sales Executive!
As a Sales Executive in the Retail sector, you will have the opportunity to support the Sales Manager in promoting and selling a range of decorative products. Your role will involve building strong customer relationships and driving sales to achieve budgeted goals. This position is based in Madinah and will report to the Area Sales Manager.

Key Responsibilities:

• Introduce and promote decorative products to allocated retail customers and territories.
• Coordinate marketing activities to achieve sales budgets.
• Ensure timely collection of payments to maintain good working capital.
• Utilize CRM for customer data management.
• Respond to client inquiries and regularly update market audits.

Qualifications:

• Bachelor’s degree in Sales.
• 1 to 2 years of relevant experience.
• Fluency in English (Verbal & Written).

Personal Qualities:

• Initiative and responsibility.
• Ability to identify and seize commercial opportunities.
• Strong interpersonal skills and relationship building.

What We Offer:

• Competitive compensation and benefits.
• Continuous learning opportunities.
• Career development across various disciplines and regions.
• An inclusive company culture with team-building activities.