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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Job Purpose
The Cashier manages point-of-sale (POS) transactions, ensuring accuracy, financial compliance, and strong guest service. The role requires precise handling of payments, adherence to financial audit standards, and knowledge of SEVEN-specific procedures. The Cashier also supports hygiene requirements, follows HACCP guidelines, and contributes to a smooth and positive guest experience.

Functional Accountabilities
  • Ticket Sales and Cash Handling
    • Operate the POS system to sell tickets and process transactions in line with SEVEN financial SOPs.
    • Handle cash, credit, debit, gift batches, and complimentary tickets accurately, ensuring all payments are properly recorded and compliant with audit protocols.
    • Balance the cash drawer at the end of each shift, reconcile discrepancies, and prepare cash deposits.
  • Guest Service
    • Greet guests and assist with ticket purchases, pricing questions, and general inquiries following SEVEN service standards.
    • Address guest concerns professionally and ensure a positive experience.
    • Provide guests with information on promotions, events, and relevant updates.
  • Operational Support
    • Support the Shift Supervisor with daily operations, including preparing the POS area, stocking supplies, and maintaining a clean workspace.
    • Monitor inventory levels of tickets and sales materials, reporting shortages for replenishment.
    • Ensure compliance with financial policies, company SOPs, and local regulations.
    • Follow HACCP Intermediate guidelines to maintain cleanliness and hygiene at the POS.
    • Ensure all food/beverage transaction handling meets safety and hygiene requirements.
  • Security and Compliance
    • Follow all security protocols to protect cash and sensitive financial information.
    • Report suspicious activities or security concerns immediately to the Shift Supervisor.
    • Comply with SEVEN standards and regulations.
  • Guest Experience
    • Provide efficient and welcoming service as the first point of contact for guests purchasing tickets or seeking assistance.
    • Resolve inquiries and issues professionally to improve guest satisfaction.
    • Promote ongoing events, offers, and complimentary services to enhance the guest experience.
  • Service Level Standards
    • Adheres to SLS.

Knowledge & Experience
  • Minimum Qualifications
    • High school diploma or equivalent.
    • Basic numeracy and literacy skills.
    • Fluency in Arabic (speaking and writing) and intermediate English proficiency.
  • Professional Certifications
    • HACCP Intermediate certification (required).
    • Cash handling or guest service certification (preferred).
  • Experience
    • 1–2 years of cashier or guest service experience, ideally in retail or entertainment.
    • Awareness of financial audit protocols and SEVEN financial SOPs.
    • Strong communication and interpersonal skills.
    • High attention to detail, with the ability to handle various transaction types accurately.
  • Physical Requirements
    • Suitable for individuals with limited mobility.

Requirements

  • Requires 2-5 Years experience

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