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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Hilton as a Reservations Agent!
As a Reservations Agent, you will be the main contact for room reservations at our hotel, providing exceptional service and influencing guests' decisions to stay. Your role is crucial in ensuring a smooth booking experience.

Key Responsibilities:
  • Convert inquiries into contracted business.
  • Respond positively to sales inquiries and identify leads.
  • Provide accurate and timely responses to guests while adhering to brand standards.
  • Deliver prompt and efficient service to exceed guest expectations.

Requirements:
  • Passion for customer service.
  • Professional phone manner and excellent communication skills.
  • Strong administration and organizational skills.
  • Intermediate computer proficiency.

Preferred:
  • Previous experience in a Reservations environment.
  • Tertiary qualifications or collegiate-level degree.

At Hilton, we aim to create exceptional experiences for our guests and our team members are at the heart of this vision. Join us in creating remarkable hospitality experiences every day.

Requirements

  • No experience required

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breifcase2-5 years

locationMadinah

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