Waiter📣 Job Ad

Join Us at Accor
At Accor, we are passionate about hospitality. We invite you to be a part of a dynamic team at Sofitel Shahd Al Madinah, where our mission is to provide exceptional experiences for our guests while ensuring a supportive environment for our team members.

Role Overview
We are seeking a professional and friendly Waiter to join our team. You will be essential in delivering memorable dining experiences by maintaining high standards of service and efficiency.

Key Responsibilities

• Greet and seat guests, presenting menus and making recommendations.
• Take accurate food and beverage orders using our POS system.
• Serve food and drinks promptly and professionally.
• Ensure tables are correctly set with clean linens, china, glassware, and silverware.
• Maintain a comprehensive knowledge of menu items and specials.
• Answer guests' inquiries about menu items, ingredients, and allergens.
• Process payments accurately, adhering to cash and credit card protocols.
• Keep the work area clean and organized.
• Collaborate with kitchen staff for timely service.
• Address guest concerns professionally, escalating issues as needed.
• Follow all food safety and sanitation policies.
• Assist in opening and closing procedures as necessary.

Qualifications

• Minimum of 1-year experience in food and beverage service in a luxury hotel.
• Secondary education or equivalent.
• Fluency in Arabic and English.
• Excellent food service knowledge and etiquette.
• Strong communication and interpersonal skills.
• Proficiency in using POS systems.
• Able to work in a fast-paced environment.
• Detail-oriented with a focus on customer satisfaction.
• Flexibility to work various shifts including weekends and holidays.
• Familiar with Saudi dining customs (preferred).
• Food safety certification (preferred).

Join Our Team
If you are driven by excellence in service and wish to grow within a supportive environment, we encourage you to apply. Become a part of our legacy and make a positive impact. Together, let's create unforgettable memories for our guests.