Cleaning and Housekeeping Supervisor📣 Job Ad

Join the esteemed M Hotel Al Dana Makkah as a Housekeeping Supervisor!
In this vital role, you will ensure the cleanliness and organization of guestrooms, public areas, and back-of-house facilities. Your leadership will guide the housekeeping team in maintaining high standards and enhancing guest satisfaction.

Key Job Responsibilities:

• Organize and assign daily tasks to Housekeeping Attendants for efficient service.
• Provide necessary resources, such as keys and supplies, to facilitate daily tasks.
• Address guest requests and complaints promptly to enhance satisfaction.
• Conduct regular inspections of guest rooms to ensure compliance with quality standards.
• Maintain effective communication with the Front Office Department regarding room status.
• Report damaged items and equipment issues to the Engineering Department.
• Manage inventory and orders for Housekeeping supplies to maintain stock levels.
• Evaluate and provide feedback on Housekeeping Attendant performance.
• Train Room Attendants on Standards of Performance (SOPs) to uphold quality.
• Adhere to and promote environmental, health, and safety standards.

About Us: M Hotel Al Dana Makkah by Millennium is a four-star hotel located in the holy city of Makkah, just 7 minutes from the Holy Mosque. With contemporary design and spacious guest accommodations, we offer a blend of comfort and excellent hospitality. Join us to be part of this dynamic team!

Dust off the Ordinary, Polish the Extraordinary! Radisson Hotel Group is on the Hunt for Housekeeping Maestros. Be the Difference in Every Detail!

We are currently seeking a Housekeeping Supervisor to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As the Housekeeping Supervisor, you will bring an unparalleled commitment to excellence, a detail-driven approach, and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.

Key Responsibilities:

• Oversee our housekeeping team and lead by example, ensuring our standards of cleanliness are high and our pillows are plumped to perfection.
• Work proactively to ensure guest satisfaction and the smooth running of the housekeeping department.

Qualifications:

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Supervisory experience in a similar position is beneficial

Why Join Radisson Hotel Group?

• Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day.
• Build a Great Career - We invest in your growth and career development.
• Experience the Team Spirit - Join a workplace that’s inclusive and fun.
• Lead with Your Ambition - Your ideas, passion, and drive matter!
• Enjoy Global & Local Perks - Access to exclusive global benefits and local perks.

About the Job
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities
As a Housekeeping Supervisor, you will be responsible for supervising the team of Housekeeping Attendants towards achieving operational objectives while ensuring cleanliness and maintenance standards are met. Your role will include:

• Prepare Housekeeping Attendants job assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
• Attend daily meetings and receive special instructions.
• Inspect areas cleaned using a checklist to ensure cleaning adequacy and that supplies in the room are per standard.
• Supervise cleaning of guest rooms, corridors, and stairwells.
• Assist with inventory and ensure all housekeeping machines and equipment are properly handled and maintained.

Skills and Qualifications
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experience within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities, are essential. Previous experiences with Opera are an advantage.