Cleaning and Housekeeping Supervisor📣 Job Ad

Join Al Marwa Rayhaan by Rotana as a Housekeeping Supervisor!
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants to achieve operational objectives.
• Prepare job assignments for Housekeeping Attendants.
• Issue keys and supplies and take special note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock rooms.
• Attend daily meetings for special instructions and receive check-outs before reporting them as vacant.
• Carry out special requests from guests and ensure areas cleaned meet required standards.
• Inspect cleaned areas using checklists to ensure cleaning is adequate and report immediate repairs.
• Supervise cleaning of guest rooms, corridors, and stairwells while training and assisting Housekeeping Attendants.
• Assist with inventory management and ensure all machines and equipment are maintained properly.

Skills and Qualifications:
The ideal candidate will have a diploma or vocational training in hospitality, coupled with minor supervisory experience within a hotel housekeeping department. Strong command of English, interpersonal skills, and problem-solving abilities are essential. Familiarity with Opera software is an advantage.

Knowledge & Competencies:

• Understanding hotel operations.
• Effective communication skills.
• Planning for business requirements.
• Supervisory skills.
• Teamwork and adaptability.
• Customer focus and results-driven approach.

Join Hilton as a Housekeeping Floor Supervisor!
As a vital member of our Housekeeping Department, you will play a key role in ensuring the cleanliness and upkeep of our hotel. This position involves several important responsibilities:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of occupied rooms
• Report and follow up on any maintenance defects or issues
• Inspect service areas, store rooms, and corridors regularly
• Schedule and supervise deep cleaning and other projects
• Manage and train Room Attendants to ensure performance standards are met
• Maintain stock control and manage equipment
• Provide excellent Guest service, including VIP services
• Ensure adherence to hotel brand standards

What We Are Looking For:
To be successful in this role, you should possess:

• Previous experience in a supervisory housekeeping role
• A successful track record in team management
• Strong organizational and analytical skills
• Attention to detail
• Strong communication skills
• A passion for exceptional guest service
• Proficiency with computers and software, preferably Microsoft Office

About Hilton:
Hilton is a renowned global hospitality company, focused on providing extraordinary experiences. Our team members are central to our mission of delivering exceptional guest services.

Join Rotana Hotels as a Housekeeping Supervisor
We are currently seeking passionate and dynamic guest-focused housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants towards achieving the operational objectives.
• Ensure that cleanliness and maintenance standards of the hotel are met.
• Prepare Housekeeping Attendants' job assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
• Attend daily meetings and receive special instructions.
• Inspect cleaned areas to ensure they meet standards.
• Train and assist Housekeeping Attendants.
• Assist with inventory and ensure housekeeping machines and equipment are maintained.

Skills and Qualifications:
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities are essential. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies:

• Understanding Hotel Operations
• Effective Communication
• Adaptability
• Customer Focus
• Teamwork
• Drive for Results