img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Alcon as a Customer Service Manager!
Alcon is a global leader in eye care, dedicated to improving quality of life through innovative vision solutions. In this role, you will play a key part in delivering exceptional customer experiences by leading our local Customer Operations teams and supporting Alcon’s transformation toward intelligent, customer‑centric service centers aligned with the GEM Supply Chain strategy.

Responsibilities:
  • Lead and coach Customer Operations teams across Surgical and Vision Care.
  • Oversee end‑to‑end processes including pre‑order, order/delivery, and returns.
  • Collaborate closely with regional and local stakeholders to monitor service performance and KPIs.
  • Drive continuous improvement, automation, and compliance initiatives for high service levels.
  • Manage distributor relationships and customer satisfaction.
Qualifications:
  • University degree or equivalent business experience.
  • 3–5 years of proven leadership experience, ideally in Customer Operations, OTI, or Supply Chain.
  • Strong people management skills within a matrix organization.
  • Experience driving change and leading cross‑functional projects.
  • Fluency in English and local languages.
  • Strong SAP (OTI modules) and financial cost analysis skills.
Why Alcon?
At Alcon, you will thrive by putting customers first, challenging the status quo, and leading with purpose. Join our team to foster innovation, maintain high standards of quality, and build strong relationships.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Purchase Specialist

📣 Job Ad

MOOD LAB

Full-time
Join Our Team as a Purchasing Specialist!
At MOOD LAB, we believe that the right ingredients can uplift anyone's mood. We are seeking a dedicated Purchasing Specialist to manage our procurement processes.

Key Responsibilities:
  • Supplier Management: Identify, evaluate, and maintain relationships with vendors to ensure a reliable supply.
  • Procurement Execution: Process purchase requests, issue purchase orders (POs), and monitor delivery schedules to meet company needs.
  • Negotiation & Cost Analysis: Negotiate pricing, payment terms, and contract conditions to achieve cost savings.
  • Inventory & Demand Planning: Monitor inventory levels and collaborate with internal teams to forecast future requirements.
  • Compliance: Ensure all purchases adhere to company policies, procedures, and quality standards.

Required Qualifications and Skills:
  • Bachelor’s or Diploma degree in Business Administration, Supply Chain, or a related field.
  • Experience: 2 to 5 years in purchasing, procurement, or inventory control.
  • Technical Skills: Proficient in Microsoft Office (Excel, Word) and experience with ERP systems.
  • Soft Skills: Strong negotiation, analytical thinking, communication, and time management skills.

breifcase2-5 years

locationMakkah

7 days ago

Business Development Manager

📣 Job Ad

NOVUMGEN

Full-time
Join NOVUMGEN as a Business Development Manager!
In this role, you will be key in shaping our business strategy and expanding our market presence in Saudi Arabia's pharmaceutical industry.

Key Responsibilities:
  • Develop and execute business development strategies to maximize growth.
  • Establish relationships and identify opportunities within the pharmaceutical sector.
  • Conduct market research and analyze opportunities for new business.
  • Prepare updated portfolio trackers and communicate with cross-functional teams.
  • Manage KPIs to drive sales and ensure compliance.
  • Participate in key account management and techno-commercial activities.
  • Prepare and present business proposals to potential clients.

Qualifications:
  • BSc / B Pharm / Science graduate / MBA in marketing preferred.
  • 6–10 years of experience in business development, particularly in pharmaceuticals.
  • Proven ability to develop market strategies and engage with industry stakeholders.
  • Strong communication skills and cultural sensitivity to operate at a global level.
  • Self-motivated with strong organizational skills.
  • Willingness to travel extensively.

At NOVUMGEN, we are dedicated to developing innovative medicines. Join us in making a difference!

breifcase2-5 years

locationMakkah

7 days ago

Sales Coordinator

📣 Job Ad

Delta Hotels and Resorts®

Full-time
Join Delta Hotels and Resorts as a Sales Coordinator!
At Delta Hotels, we are dedicated to providing seamless travel experiences tailored to the needs of modern travelers. As a Sales Coordinator, you will play a key role in supporting our Sales & Marketing operations.

Role Responsibilities:
  • Perform general office duties to support the Sales & Marketing team including filing, emailing, typing, faxing, and copying.
  • Prepare sales-related documents such as proposals, contracts, and event orders.
  • Promote our brand image internally and externally.
  • Gather and assemble information packages including brochures and promotional materials.
  • Use effective sales techniques to enhance revenue while maintaining guest loyalty to Marriott.
  • Handle inquiries about property facilities and services by answering guest questions related to operations, rates, and packages.
  • Serve as a point of contact for clients, responding to their queries via phone and email.

Qualifications:
  • Education: High school diploma or *** equivalent.
  • Experience: At least 1 year of related work experience.
  • No supervisory experience is required.
  • No specific license or certification is needed.

We value diversity and are committed to creating an inclusive environment for all employees. Join us at Delta Hotels and Resorts and be part of a team that values your unique background and contributions.

breifcase2-5 years

locationMakkah

7 days ago

You may also like