img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description
We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
  • Greet and welcome guests with a warm, friendly demeanor upon their arrival
  • Manage reservations and seating arrangements efficiently, optimizing available space
  • Escort guests to their tables, present menus, and assist with seating
  • Collaborate with waitstaff, kitchen, and management to ensure smooth operations
  • Maintain cleanliness and organization of the reception area and dining section
  • Handle phone and online reservations, confirming bookings and managing the reservation system
  • Provide excellent customer service by addressing guest inquiries and resolving issues promptly
  • Stay informed about menu items, specials, and events to offer accurate information to guests
  • Assist in organizing and coordinating special functions during busy periods or events
  • Promote special offers and menu items to enhance guest experience and increase revenue
  • Adhere to company policies and procedures related to customer service and hospitality

Qualifications
  • At least 1 year of experience in a similar hospitality role
  • Excellent customer service skills with a friendly and enthusiastic attitude
  • Strong communication skills and proficiency in English
  • Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia
  • Exceptional organizational and multi-tasking abilities
  • Ability to work efficiently in a fast-paced environment
  • Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
  • Basic math skills for table assignments and reservation management
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Professional appearance and good personal hygiene
  • Knowledge of reservation systems (preferred)
  • Problem-solving skills to handle guest concerns effectively
  • Familiarity with hospitality industry practices and standards
  • Team-oriented mindset with a collaborative approach
  • Dedication to continuous improvement in service quality

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Safety Operations Manager

📣 Job AdNew

The Beautiful International Company Limited

Full-time
Join the Kinza Success Story
At Kinza, we are more than just a beverage company — we are a proud Saudi brand and one of the region’s fastest-growing soft drink producers. With state-of-the-art factories in Jeddah, exports across the Middle East and beyond, and a strong reputation for quality and affordability, we are shaping a new chapter in the FMCG industry.

About the Role
As HSE Manager, you will be responsible for:
  • Leading all Health, Safety, and Environmental (HSE) initiatives across two manufacturing sites and warehouses.
  • Ensuring compliance with Saudi regulatory bodies (SFDA, Civil Defence, NCWC, Modon, etc.) and international standards (ISO 45001, ISO 14001).
  • Driving a strong safety culture and implementing training programs in both Arabic and English.
  • Managing risk assessments, safety audits, and environmental monitoring.
  • Overseeing incident investigations, corrective actions, and emergency preparedness.
  • Supporting Kinza’s sustainability agenda (CO2 recovery, water & energy efficiency, waste reduction).

What We’re Looking For
  • Bachelor’s degree in Occupational Health & Safety, Environmental Engineering, or related field.
  • NEBOSH Diploma (or equivalent) required; ISO 450******* Lead Auditor preferred.
  • 10+ years’ experience in HSE within FMCG, beverages, or food manufacturing, including at least 5 years in a senior HSE leadership role.
  • Strong track record managing HSE across large-scale facilities.
  • Native Arabic speaker with excellent professional English communication skills.
  • Hands-on leadership style, able to influence and inspire teams at all levels.

What We Offer
The opportunity to work with one of the region’s most loved and fastest-growing soft drink brands. A leadership role with direct impact on employee safety, operational excellence, and sustainability. Competitive salary and benefits package. A dynamic, fast-paced environment with opportunities for professional growth.

breifcase2-5 years

locationMakkah

3 days ago