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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team at Lucid Motors Middle East!
At Lucid Motors, we are on a mission to create the most advanced and innovative electric vehicles, providing exceptional performance and luxury without compromise. As an IT Helpdesk Technician, you will play a critical role in ensuring our IT operations run smoothly and efficiently.

Key Responsibilities:
  • Serve as the first point of contact for technical assistance via various channels.
  • Guide users through solutions in person or remotely.
  • Troubleshoot hardware and software issues.
  • Coordinate hardware repairs and installations as needed.
  • Monitor network performance and address basic connectivity issues.

Qualifications:
  • Bachelor’s degree in Computer Science or related field.
  • 2+ years of technical support experience, preferably in a corporate environment.
  • Strong knowledge of ITSM, ITIL standards, and ticketing systems.
  • Excellent communication skills and the ability to collaborate with IT teams.
  • Proficient in Windows/Mac OS and Microsoft Office Suite.

Our company offers a wide range of competitive benefits, including medical, dental, vision, and retirement plans. If you are driven to create a better, more sustainable future, we encourage you to apply and be part of our innovative team!

Requirements

  • Requires 2-5 Years experience

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