Maintenance Technician📣 Job Ad

Join KONE as a Maintenance Technician!
At KONE, we are dedicated to creating innovative and collaborative working environments. We invite skilled professionals to apply for the role of Maintenance Technician, where you will play a vital role in ensuring customer satisfaction and equipment performance.

Key Responsibilities:

• Manage customer relationships by ensuring quality service and proactive communication regarding job status.
• Accurately report work performed in real-time, ensuring data accuracy for optimal customer notifications.
• Maintain excellent relationships with customers and end-users, demonstrating an Ambassador attitude.
• Ensure equipment safety and operational performance on-site.
• Identify and communicate site risks promptly, taking necessary actions for safety.
• Handle service operations including planned maintenance, callouts, and unplanned service repairs, adhering to quality standards and schedules.
• Plan workload effectively in collaboration with the service supervisor.
• Contribute to product and safety improvements through feedback.

Are you the one?
To be successful in this role, you should have:

• A diploma or high school education in electrical or mechanical engineering.
• A minimum of 3 years’ experience in relevant fields.
• Excellent communication skills to interact with a multi-nationality team.

As part of our commitment to compliance with labor regulations, this position is only open to Saudi nationals. Join us in shaping the future of cities.

Join KONE as a Maintenance Technician!
At KONE, we are certified as a Top Employer and are committed to fostering a great work culture. We aim to create a workplace that fosters collaboration, diversity, growth, and well-being. As a Maintenance Technician, you will be an everyday hero, providing professional service to our customers and ensuring quality and safety in our operations.

Key Responsibilities:
1. Customer Relationship Management:
- Ensure customer satisfaction through quality service and proactive communication.
- Provide accurate and real-time updates on work performed at the equipment level.
- Identify and communicate site risks to your supervisor while taking immediate action on-site.

2. Service Operations:
- Accountable for maintaining safe working practices and carrying out operations according to maintenance and safety instructions.
- Execute service visits, including planned maintenance, callouts, and repairs, while meeting quality standards and deadlines.
- Maintain service tooling, van, and instruments in good condition.

Are You the One?
We are looking for candidates with:
- ITI/Vocational Certificate course/Diploma in Electrical/Electronics/Automation streams or equivalent.
- Good verbal and written English skills.
- Basic IT and digital foundation skills.
- Minimum 5 years of Preventive Maintenance experience with a reputable elevator company.

Join us at KONE and be part of a team that values innovation and collaboration while helping you achieve your career and personal goals.

Company Description
Founded in 1958 in Saudi Arabia, Adada & Kabbani Co is a pioneering name in the kitchen and joinery industry, built on a strong family heritage. The company is known for its technical expertise and dedication to customer satisfaction. Collaborating with globally renowned designers and architects, Adada & Kabbani Co delivers customized solutions for personal and professional spaces along with standard products. Their innovative approach and commitment to quality have made them a leader in their field.

Role Description
This full-time, on-site Maintenance Technician role is based in Makkah, Saudi Arabia. The Maintenance Technician will be responsible for conducting equipment maintenance, performing troubleshooting, and managing preventive maintenance tasks. The role includes routine maintenance and repair of equipment, systems, and industrial machinery to ensure operational efficiency and safety.

Qualifications

• Experience in Equipment Maintenance, Industrial Maintenance, and Preventive Maintenance
• Proficiency in Troubleshooting, Maintenance & Repair
• Strong problem-solving abilities and technical skills
• Ability to work hands-on in a fast-paced environment
• Knowledge of safety standards and regulations
• Previous experience in the kitchen or joinery industry is a plus
• Technical certification or diploma in a relevant field is preferred