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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join the Mövenpick Hotels & Resorts Team!
We are seeking a dedicated and enthusiastic Receptionist to ensure smooth and efficient operations at the Front Desk. You will play a key role in providing exceptional service to all hotel guests and visitors.

Job Purpose:
This position is responsible for delivering optimum service, ensuring that all hotel guests feel welcomed and valued.

Primary Responsibilities:
  • Assist guests with check-in and check-out procedures, and perform other cashiering duties.
  • Prepare for guest arrivals by reviewing arrival lists and updating systems as necessary.
  • Welcome guests upon arrival and provide them with room keys as per departmental standards.
  • Ensure that loyal and repeat guests receive special recognition and benefits.
  • Liaise with other departments to meet guest needs effectively.
  • Handle guest complaints and maintain confidentiality.
  • Stay informed about hotel services and safety procedures.

Qualifications:
  • Diploma in Tourism or Hospitality Management.
  • Minimum of 1 year of relevant experience.
  • Excellent proficiency in English and a valid language certification in one of the specified languages (Turkish, French, Japanese, Chinese, Spanish, Indonesian, Malaysian, or Urdu).

Additional Information:
  • Strong communication and customer service skills.
  • Self-motivated and energetic.
  • Professional grooming and high standards of personal appearance.

This position is strictly for Saudi Nationals. Interested candidates meeting these requirements are encouraged to apply with their updated CV and language certification copies. Join us in creating memorable experiences for our guests!

Requirements

  • Females-only workplace
  • For Saudis Only
  • Requires 2-5 Years experience

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