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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join our team as a Receptionist at Reza Investment Company Ltd.
As a key member of our organization, you will play a vital role in managing the reception area and ensuring that all visitors experience exceptional service. Your responsibilities will include:
  • Reception and Visitor Management:
    • Welcoming visitors in a professional and friendly manner.
    • Recording visitor information and maintaining accurate logs.
    • Notifying relevant departments of guest arrivals.
    • Directing visitors to the appropriate department or meeting room.
    • Managing meeting room bookings and ensuring their readiness.
    • Handling incoming calls appropriately.
  • Shipment and Courier Coordination:
    • Receiving and verifying incoming shipments and deliveries.
    • Logging package details and notifying relevant departments.
    • Coordinating outgoing shipments with courier services.
    • Maintaining accurate tracking records for incoming and outgoing shipments.
    • Ensuring proper documentation for receipts and deliveries.
  • Document and Order Management:
    • Receiving and directing purchase orders and official correspondence.
    • Ensuring proper internal distribution of documents.
    • Following up on urgent or sensitive documents.
    • Coordinating with finance and supply chain for shipping documents as needed.
  • Office Support:
    • Maintaining a professional reception area.
    • Tracking stationery and office supplies needs.
    • Assisting with archiving and organizing documents.
    • Helping prepare simple reports and data entry as necessary.
Operational Accuracy:
  • Record and track shipments with 100% accuracy.
  • Notify departments of deliveries in a timely manner.
  • Avoid loss or misdirection of any documents or packages.
Efficiency:
  • Quickly transfer calls (within 3 rings).
  • Accurate visitor information recording.
  • Coordinate shipments and process documents promptly.
Core Competencies:
  • Independence: Works under routine supervision adhering to clear procedures.
  • Effect: Primarily interacts with employees and visitors on routine matters.
  • Complexity: Handles routine administrative tasks according to specific guidelines.
Professional Skills:
  • Basic understanding of office procedures and company policies.
  • Clear and professional communication in daily interactions.
  • High attention to detail in recording shipments and visitor information.
  • Maintaining confidentiality of information.
Qualifications:
  • High school diploma or equivalent (administrative diploma preferred).
  • 2-4 years’ experience in reception or administrative support.
  • Basic knowledge of shipping procedures and logistics coordination.
  • Proficiency in Microsoft Office and email applications.
  • Good communication skills in Arabic and English.

Requirements

  • Requires 2-5 Years experience

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Join the Mövenpick Hotels & Resorts Team!
We are seeking a dedicated and enthusiastic Receptionist to ensure smooth and efficient operations at the Front Desk. You will play a key role in providing exceptional service to all hotel guests and visitors.

Job Purpose:
This position is responsible for delivering optimum service, ensuring that all hotel guests feel welcomed and valued.

Primary Responsibilities:
  • Assist guests with check-in and check-out procedures, and perform other cashiering duties.
  • Prepare for guest arrivals by reviewing arrival lists and updating systems as necessary.
  • Welcome guests upon arrival and provide them with room keys as per departmental standards.
  • Ensure that loyal and repeat guests receive special recognition and benefits.
  • Liaise with other departments to meet guest needs effectively.
  • Handle guest complaints and maintain confidentiality.
  • Stay informed about hotel services and safety procedures.

Qualifications:
  • Diploma in Tourism or Hospitality Management.
  • Minimum of 1 year of relevant experience.
  • Excellent proficiency in English and a valid language certification in one of the specified languages (Turkish, French, Japanese, Chinese, Spanish, Indonesian, Malaysian, or Urdu).

Additional Information:
  • Strong communication and customer service skills.
  • Self-motivated and energetic.
  • Professional grooming and high standards of personal appearance.

This position is strictly for Saudi Nationals. Interested candidates meeting these requirements are encouraged to apply with their updated CV and language certification copies. Join us in creating memorable experiences for our guests!

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13 days ago