Receptionist📣 Job Ad

Join Hilton as a Receptionist!
At Hilton, we're dedicated to providing exceptional guest experiences and we're looking for a Receptionist to join our team at DoubleTree by Hilton Madinah Gate. As a Receptionist, you will be the face of our hotel and will play a key role in ensuring our guests have a memorable stay.

Responsibilities:

• Provide reception services for guests, ensuring a seamless experience from check-in to check-out.
• Handle guest queries timely and effectively to achieve positive outcomes.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service and adhere to hotel policies.
• Contribute to training efforts for Night Team and other team members.
• Maximize room occupancy and use upselling techniques.
• Comply with security, fire regulations, and health and safety legislation.

Requirements:

• Previous experience in a customer-focused industry.
• Completion of high school certificate or equivalent.
• Strong communication skills and positive attitude.
• Commitment to high customer service standards.
• Ability to work independently and as part of a team.

Desirable:

• Experience in cash handling.

Embrace the opportunity to work with one of the world’s leading hospitality brands. Join Hilton and help us deliver remarkable experiences to our guests every day!

Join Us as a Receptionist!
We are seeking a well-organised and personable individual to join our real estate organisation as a Receptionist. In this pivotal role, you will be the first point of contact for visitors, clients, and colleagues, ensuring a welcoming and professional environment at our front desk. If you thrive on delivering exceptional customer service, have strong communication skills, and take pride in creating a positive first impression, we encourage you to apply.

Key Responsibilities:

• Greet visitors, clients, and staff in a friendly and professional manner, providing assistance and guidance as needed.
• Manage the switchboard and handle incoming calls, directing enquiries to the appropriate team members efficiently.
• Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.
• Coordinate with internal departments to schedule and prepare meeting rooms for appointments and events.
• Manage incoming and outgoing mail, deliveries, and courier services.
• Support administrative tasks such as data entry, filing, and document management.
• Assist with calendar management, visitor logs, and related security procedures.
• Provide accurate information about the company’s services, office procedures, and facilities to visitors and callers.
• Champion a client-centric approach and ensure all visitors receive excellent service in line with our company values.

Essential Qualifications:

• Previous experience in a receptionist, front desk, or customer service role is preferred.
• Excellent verbal and written communication abilities, with a polite and professional demeanour.
• Strong organisational skills and attention to detail, with the capacity to multitask in a busy environment.
• Proficiency with Microsoft Office Suite and familiarity with office equipment.
• Ability to respond to enquiries confidently and resolve minor issues independently.
• Fluency in English is essential; additional language skills are considered an asset.

Key Skills and Attributes:

• Excellent interpersonal skills to establish rapport with visitors and colleagues from diverse backgrounds.
• A proactive and adaptable approach, with the ability to prioritise tasks and remain composed under pressure.
• Strong customer focus, with a positive attitude and commitment to providing high-quality service.
• Team-oriented mindset, supporting colleagues and contributing to a harmonious office environment.
• Demonstrates reliability, punctuality, and a professional appearance aligned with company standards.

If you are passionate about delivering exceptional first impressions and are eager to contribute to a welcoming and efficient office environment within the real estate industry, we invite you to submit your application.
Join us in providing outstanding service to our clients, visitors, and staff as a valued member of our team.

Join Our Team as a Receptionist at Novotel Thakher Makkah!

Novotel Thakher Makkah, situated in the heart of the holy city of Makkah, is on the lookout for a professional and friendly Receptionist to enhance our service offerings. With 1461 rooms and suites, along with various dining options and amenities, we are committed to providing a unique experience for all visitors and pilgrims.

Key Responsibilities:

• Greet and check in guests, ensuring an efficient arrival process.
• Manage reservations and bookings through our computerized system.
• Handle incoming phone calls and emails in a prompt, professional manner.
• Provide general information and assistance to visitors and staff.
• Ensure the reception area is clean and organized.
• Perform administrative tasks such as data entry and filing.
• Coordinate with other departments for exceptional customer service.
• Assist with special projects or events as necessary.

Qualifications:

• Excellent communication skills in English and Arabic; knowledge of additional languages is a plus.
• Strong customer service orientation with a friendly demeanor.
• Previous experience as a receptionist or in a front desk role, preferably in hospitality.
• Proficient in Microsoft Office and adaptable to new software.
• Outstanding organizational and multitasking abilities.
• Detail-oriented with problem-solving skills.
• Willingness to work various shifts, including weekends and holidays.
• High school diploma or equivalent; a degree in hospitality or a related field is an advantage.

Join us in creating a tranquil environment for guests on their spiritual journey and ensure they feel at home with our exceptional service.