Reservations Agent📣 Job Ad

Join Our Team as a Reservations Agent at Hilton!
Are you passionate about delivering outstanding customer service? Hilton is seeking a dedicated Reservations Agent to be the main contact for room reservations at our hotel.

Key Responsibilities:

• Serve as the first line of inquiry for room reservations.
• Provide excellent customer service, options, and solutions to meet guest and customer needs.
• Convert inquiries into contracted business efficiently.
• Respond positively to sales inquiries to develop future business leads.
• Ensure all reservations are completed accurately to the guest's expectations.
• Maintain prompt and efficient service while upholding our brand standards.

What We’re Looking For:
To excel as a Reservations Agent, you should possess:

• A passion for exceptional customer service.
• Excellent communication skills and a professional telephone manner.
• Strong organizational and administration skills.
• Intermediate proficiency in computer skills.

Preferred Qualifications:

• Previous experience in a reservations environment.
• Tertiary qualifications or collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, offering a diverse portfolio of properties around the world. We are dedicated to creating remarkable hospitality experiences and providing exceptional guest services.

If you are ready to take this exciting step in your career, we invite you to apply and join our team!

Join Marriott International as a Clerk-Reservations!

At Marriott International, we believe in creating exceptional opportunities to elevate the hospitality industry. The role of Clerk-Reservations plays an essential part in delivering our promise of 'Great Hospitality, Always.'

As a Clerk-Reservations, you will be responsible for managing reservation requests with care and efficiency, ensuring that our guests receive prompt and professional service to meet their needs.

Key Responsibilities:

• Handle reservation requests via telephone, email, and other communication channels.
• Ensure accurate booking and maintain updated records in the reservation system.
• Provide guests with pertinent information regarding their stay and services available.
• Collaborate with front office and other departments to enhance guest experience.

Why Join Us?
Joining Marriott means being part of a globally recognized brand synonymous with excellent hospitality. We value our employees and work diligently to create a workplace culture that is inclusive and diverse. You will be part of a dynamic team and work in a supportive environment that promotes professional development.

If you are passionate about providing outstanding customer service and want to grow your career in hospitality, we invite you to apply today!

We are looking for a highly skilled reservations employee to work in the field of hospitality and tourism. Responsibilities include:
• Receiving and managing reservations from clients through various channels
• Coordinating with the relevant departments to ensure the provision of required services
• Following up on reservation confirmations and preparing daily and weekly reports
• Dealing with customer inquiries and providing appropriate solutions

Proficiency in using electronic booking programs and the ability to work under pressure with excellent communication skills.