Reservations Agent📣 Job Ad

Join Our Team as a Reservation Agent!

At Rayhaan Hotels & Resorts, we pride ourselves on excellent service and hospitality. As a Reservation Agent, you will play a crucial role in providing top-notch service to our valued guests. This position requires effective communication, attention to detail, and a passion for customer service.

Key Responsibilities:

• Answer phone calls within three rings using the company's approved greeting standards.
• Process guest inquiries and reservations accurately through our property management system.
• Maintain accurate records of reservations and special requests, including amenities and deposits.
• Keep up-to-date with hotel facilities and promotions to provide informed service to guests.
• Engage in training programs to enhance your skills and contribute to the hotel’s revenue through up-selling and cross-selling.
• Ensure compliance with environmental, health, and safety policies.

Required Qualifications:

• Strong communication skills in both spoken and written formats.
• Detail-oriented with strong organizational skills.
• Ability to work well in a team environment and maintain a positive attitude.

Join Rayhaan Hotels & Resorts and be part of a dedicated team committed to delivering exceptional experiences to our guests. We look forward to welcoming you!

Join us at Pullman Hotels & Resorts!
As part of Accor, a pioneer in responsible hospitality, we are excited to offer an opportunity for a Reservation Agent through our Tamayyaz Nationalization Development Program, designed to equip Saudi talents with essential skills in hospitality.

What You Will Be Doing:

• Provide exceptional, friendly service to our guests.
• Maximize revenue by promoting services through up-selling.
• Handle booking requests and maintain accurate reservation information.
• Engage with guests to meet their needs and special requirements.

What’s In It For You:

• Employee benefit card offering discounted rates at Accor worldwide.
• Access to learning programs through our Academies.
• Opportunities for career development globally.
• Involvement in Corporate Social Responsibility activities.

Qualifications:

• Open to Saudi Nationals, preferably with minimal work experience or fresh graduates.
• Basic English proficiency is required.
• Strong passion for hospitality and excellent communication skills.
• Ability to work flexibly and maintain a calm demeanor under pressure.

Join us and become a Heartist® in a workplace that values passion, kindness and hospitality!

Join Marriott International as a Clerk-Reservations!

At Marriott International, we believe in creating exceptional opportunities to elevate the hospitality industry. The role of Clerk-Reservations plays an essential part in delivering our promise of 'Great Hospitality, Always.'

As a Clerk-Reservations, you will be responsible for managing reservation requests with care and efficiency, ensuring that our guests receive prompt and professional service to meet their needs.

Key Responsibilities:

• Handle reservation requests via telephone, email, and other communication channels.
• Ensure accurate booking and maintain updated records in the reservation system.
• Provide guests with pertinent information regarding their stay and services available.
• Collaborate with front office and other departments to enhance guest experience.

Why Join Us?
Joining Marriott means being part of a globally recognized brand synonymous with excellent hospitality. We value our employees and work diligently to create a workplace culture that is inclusive and diverse. You will be part of a dynamic team and work in a supportive environment that promotes professional development.

If you are passionate about providing outstanding customer service and want to grow your career in hospitality, we invite you to apply today!