Restaurant Manager📣 Job Ad

Join the Hilton Team as a Restaurant Manager!
As a Restaurant Manager at Hilton, you will be responsible for managing restaurant operations to ensure an exceptional guest and member experience. Your role will encompass training staff, adhering to budgeted guidelines, and maintaining exemplary customer service.

Key Responsibilities:

• Oversee daily restaurant operations
• Ensure high levels of customer service
• Recruit, manage, train, and development team members
• Handle guest inquiries efficiently
• Work within budgeted guidelines for food and labor
• Drive sales to achieve revenue targets
• Develop menus with the Food and Beverage team
• Conduct monthly stock takes
• Set departmental targets, objectives, and policies
• Evaluate guest satisfaction and focus on continuous improvement
• Assist in maintaining good relationships with other departments
• Follow hotel security, fire regulations, and health and safety legislation

Requirements:
To excel in this role, you should have:

• Management or supervisory experience in Food and Beverage
• Proven ability to meet financial targets
• Familiarity with Food and Beverage brand standards
• Strong ability to work under pressure
• Excellent grooming standards and a passion for guest service
• Willingness to develop team members

What we offer:
At Hilton, you will be part of a global leader in hospitality. We are dedicated to providing exceptional experiences to our guests. Join us in this rewarding journey and help us maintain our reputation for delivering remarkable hospitality experiences.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
• Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
• Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.
• Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Qualifications
What It Takes to Make the Stay:
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

Join Raffles Makkah Palace as a Restaurant Manager!
At Raffles Makkah Palace, we promise exceptional standards coupled with the best of Arab hospitality values. We offer luxurious accommodations and a unique dining experience with breathtaking views of the Holy Ka’aba.

As the Restaurant Manager, you will ensure outstanding service and memorable dining experiences. Your leadership and passion for hospitality will guide your team and create an inspiring workplace.

Key Responsibilities:

• Deliver professional, friendly, and engaging service.
• Lead the restaurant team and ensure service standards.
• Manage guest concerns promptly and professionally.
• Assist in recruitment, training, and development.
• Balance operational needs with colleague requirements.
• Conduct departmental meetings regularly.
• Enhance revenues through effective strategies and promotions.
• Maintain complete knowledge of all menus and operations.
• Manage budgets, costs, and profitability targets.
• Ensure compliance with hygiene and service standards.
• Promote guest satisfaction and service improvements.
• Perform other duties as required.

Qualifications:

• Minimum 4 years of experience in F&B management in a luxury hotel.
• Strong interpersonal, leadership, and problem-solving skills.
• Excellent organization and planning abilities.
• Goal-oriented with a focus on results.
• International experience is an asset.
• Energetic, enthusiastic and a charismatic team player.

We are committed to attracting diverse talent and ensuring an inclusive environment. Join us and write your own story with Raffles!