Sales Engineer📣 Job Ad

Your Role
As a Sales Engineer, you will identify customer goals and requirements during the initial sales phase and translate them into a winning technical solution, balancing technology with competitive pricing. You will collaborate closely with the sales manager through the pre-bid, bid, and closing phases to secure projects successfully.

Your Department
You will be part of a department focused on the development of Airports and Parcel segmentation in the EMEA LATAM region, while also providing support to Vanderlande customer centers globally in areas such as Sales Layout Engineering, Sales Engineering, and Sales Consultancy.

Main Tasks and Responsibilities

• Co-define the winning sales strategy with the Sales Manager.
• Resolve commercial and tactical challenges with the Sales Manager.
• Translate customer needs into comprehensive solutions while understanding their processes and tender procedures.
• Organize all sales engineering deliverables throughout the sales process by involving various technical experts.
• Lead the internal sales project team in alignment with the sales plan to achieve the best possible solution.
• Update senior management regarding bid status and progress.
• Compile all aspects of the offer into a clear quotation, including technical solutions, planning, pricing, and terms.
• Present technical solutions effectively to customers, showcasing their value in alignment with customer needs.
• Manage multiple projects across various sales phases.
• Listen and analyze customer requirements thoroughly.

Personal Characteristics

• Good listener and communicator.
• Creative and driven with a winning attitude.
• Strong problem-solving skills.
• Proactive in seeking information.
• Responsible and ownership of projects.

Education and Experience

• Proficient in Microsoft Office applications.
• BSc/MSc in a technical field.
• Fluent in English, both written and verbal.
• Strongly preferred: Proven track record in material handling systems and customer interaction.

Join our dynamic team as a Sales Engineer in the Southern Region! As part of Saint-Gobain Eastern Mediterranean and Middle East, you will play a crucial role in driving sales, nurturing client relationships, and promoting our diverse range of products.

Responsibilities:

• Execute daily sales tasks within the southern region.
• Prepare and present quotations to clients.
• Report activities and results to the sales manager.
• Manage client invoices and ensure timely follow-ups.
• Acheive and exceed monthly sales targets.
• Identify and acquire new clientele.
• Promote a wide array of company products.
• Provide after-sales service and follow-up on client satisfaction.
• Maintain and develop relationships with existing clients.
• Respond to both commercial and technical inquiries from clients.
• Serve customers effectively by addressing their needs.
• Monitor the competition through market research.
• Collaborate with management on product changes and service improvements.
• Stay updated through professional development workshops and networking.

Requirements:

• Bachelor's degree in Engineering.
• Proficient in English.
• Strong sales skills.
• Must reside in the Southern Region.

Join KONE as a Modernization Sales Engineer!
Certified as a Top Employer, KONE is dedicated to creating a better work environment and exhibits this through excellent people practices. We prioritize fostering a culture that values collaboration, diversity, growth, and wellbeing.

Role Overview:
As a Modernization Sales Engineer, you will proactively manage customer relationships, develop opportunities from current and new customers, and close deals professionally to ensure maximized order booking and profitability for KONE.

Key Responsibilities:

• Customer Relationship Management:
  • Develop and maintain strong customer relationships.
  • Be accountable for KONE's positioning within your market area.
  • Communicate leads and sales opportunities to the KONE sales team.
  • Ensure customer satisfaction and address complaints in collaboration with the team.
  • Document and maintain customer data for strategic use.
• Sales Accountability:
  • Manage leads, opportunities, orders, and contracts to meet sales targets.
  • Validate customer orders in line with negotiation terms, including quality and safety.
  • Ensure complete information transfer to installation or engineering teams.
  • Maintain comprehensive records of ongoing opportunities and ensure timely reporting.
  • Support finance in money collection.

Qualifications:

• 25 years of sales experience.
• Bachelor’s Degree in Electrical or Mechanical Engineering.
• Experience in the elevators, HVAC, or construction industries.
• Ability to interpret and analyze customer needs.
• Futuristic mindset with a passion for new technologies.
• Proven passion for sales with strong customer focus.
• Excellent Arabic and English communication, presentation, and negotiation skills.

At KONE, we advocate for an innovative and collaborative environment and encourage employee engagement and sustainability. We're committed to ethical business practices and a respectful workplace where all contributions are valued.