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SalarySalarySR 6,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join alfanar as a Technical Support Specialist!
In this role, you will provide essential hardware and software technical support efficiently and in a timely manner. This position is crucial for helping our teams achieve operational plans while maintaining quality standards as per defined policies.

Key Responsibilities:
  • Provide professional enterprise technical support, addressing the root causes of issues.
  • Install and configure systems and troubleshoot hardware/software faults.
  • Support end users on various operating systems including Windows and Mac OS.
  • Conduct remote and on-site support as needed.
  • Draft documentation of support tickets and provide management updates on progress.

Qualifications:
- Bachelor’s degree in Computer Science or a related field.
- 2 to 4 years of experience in technical support.
- Familiarity with data security, help desk technologies, and emerging network technology.

About alfanar:
alfanar is committed to providing high-quality standards to its customers while continuously developing its human capital. The company values a proactive work environment where employees are empowered to contribute to innovative solutions. Join us to be part of a company that is transforming cities into sustainable and habitable environments!

Requirements

  • Requires 2-5 Years experience

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